| Complete Computer Services
Two executives ( HP and Cannon), were being interviewed on a cable business channel. They were being questioned as to why their stock price is trading 50% below the highs, when other large cap companies are trading at all time highs as the market rallies. The host continued by stating that 75% of revenue is generated from printer ink sales at 4 to 5 hundred percent margins. He then displayed the charts showing the data. He further questioned them if aftermarket companies have made any impact on their revenue streams therefore affecting shareholder stock prices.
They both answered in a way that blamed labor costs, and competition from other major technology companies, but dispelled the fact that they lost revenue to Internet companies. However they had a third guest that was a market analyst that stated the reason was predominately due to aftermarket companies and Internet start ups that offered printer ink at a fraction of the cost. They then gave a snapshot of the 5 top companies that offered printer ink at these low prices. Your company (ccs-digital.com) was listed.
The only response from the two executives was that you take a risk buying non oem products.
As to your comment that you don't advertise. Just to the contrary, once you offered a product to the public you began advertising, and the customer is of course the best form of advertisement. If your product is junk you fail, if it works you got it right.
Trusted Reviews ink testing conclusion: "Our panel preferred prints produced with ink from a third-party provider over those produced with manufacturer's own products. This is for Canon, Epson, HP and Lexmark. read it here. There is good reason for this, which you can read here: Pigment vs Dye ink.
Since 2011, this customer has bought hundreds of Epson and laser toner cartridges from us
Thank you so much. You guys are the best. I tell everyone I know to buy from you. Have a great holiday.
Dick Cardinal, MTC Tax, Brooklyn Park, MN
85a toner cartridges
Izzy, I received the cartridges for my HP P1109 and they are wonderful. Crisp, clean and beautiful print with out a single problem. This is why I am a loyal customer; once you have a reliable source for things you need, people who have shown themselves honest and trustworthy over time and provide excellent service are not to be neglected.
May you have peace, love of your family and the reputation you have earned.
Doug Johnson, El Cajon, CA
customer since 2010. ordered T098, t048, t054, t277, t252
It’s always a pleasure ordering from you. I’ve recommended you to everyone I know who uses an inkjet printer.
John Gilbert, Berkeley, CA
T079 single use
Once again, I thank you for the wonderful service. Just so you know, I never bothered to shop around since I placed my first order with you. Excellent service is what causes customer loyalty. It is that simple.
Tom Anderson, Overland Park, KS
Muchas gracias! You're the best! CCS service is always easy, fast and a pleasure!
Scott Gifford - Santa Rosa, CA
Feedback from a first time customer:
I received my order in a very timely manner. I did not write at the time it arrived because I did not install the ink cartridges until just this week. The order was sent directly from the warehouse on August 1st. The tracking number worked well and it arrived, in fact, a bit sooner than I had anticipated. The cartridges, themselves, arrived in perfect condition and are now functioning properly. I was especially pleased that my Cannon Pixma MG 5720 recognized and registered the new ink levels! This has not been my experience with other brands.
It was my first time ordering ink from your company and will certainly do so in the future. I will also pass along my good experience to our local PC User Group. One of the members had recommended your company when I asked for a reputable supplier of ink at reasonable prices. Thanks for the good service.
Diann Wilson, Sarasota, FL
Izzy Just wanted to drop you a line and tell you Thank You for having such a valuable service to all of us.
I am a Home Daycare Provider and I go through lots of ink as you can imagine. I am always printing coloring sheets or craft projects of sum kind. Your Awesome prices let's me do this without feeling guilty of using all that ink. My kiddos and I benefit greatly!
I recommend CCS-DIGITAL to everyone I can.
Terri Van Houdt - Waterville, MN
customer since 2009 bought T078 reusable and refillable
I've been ordering from you for years. I've had a standing rule that we would not get a printer unless I first checked your website for Izzy's compatible cartridges because I want to buy "only" from Izzy (that's how extraordinarily well you have treat me over the years, and I show my appreciation with loyalty). If Izzy doesn't have compatibles for a particular printer, it's a no-go on that printer -- very simple.
refillable T069, single use T252XL
Just wanted to let you know that the package arrived in good shape. The shipping speed was amazing, I received the shipping information less than 20 minutes after placing the order, and received it in two days. I recently purchased an Epson WF-3640 based on the information on your site. I'm very happy with it and now I have a good supply of ink without having to pay more than the cost of the printer. Thank you for all the great information you provide both on your website and newsletter.
By the way, I had an Epson printer before and bought your refillable cartridges for it in 2011 and it was still going strong last year when I gave it to my roommate when I moved.
I always refer people to you when they need ink.
Chad Walin, Pensacola, FL
T069 single use
I discovered you 7 years ago on net. Thanks for so many good years of service! My old printer died. Looking forward to getting new inks for my new printer from your wonderful company! Great customer service makes a great company even better!
Vicki Darby, Bertrand, MO
customer since 2012 bought T069, T126, T200, HP920XL
Thanks Izzy. I've been buying ink from you for a while now and have always liked your company and your customer service is awesome. I always tell people if they are looking to get their ink less expensive, but still good quality to come to you.
Sharman Mitchell, Wetzville, MO www.BeginWithASpark.com
customer since 2012 bought T069 and T127 refillable, Canon cli251
I've been a customer for quite some time with ccs-digital. Not a big customer, mind you, but a customer nevertheless.
I wanted to take a moment to say thanks. Nothing long-winded, no stories. Just a message to say that I appreciate your standards and genuine care for your customers. These things are increasingly rare these days.
Best to you and yours,
Mike Pawlak, Las Vegas, NV
I just posted another ad promoting you. It's the very least I could do . My way of passing it forward. You may see it here:
Don Taylor, Vero Beach, FL
T200XL, CLI221, T252XL single use
Received the ink for my new printer today!
I need to thank you for having such an "upstanding" business...offering sage advice & great products! And the newsletters are great, as well.
Tom Tapscott, Clarksville, TN
I am amazed!
I wrote this to you about a week ago:
"I also have a Epson Photo RX500 and no colors work. It has been idle for a while because it will not work on Windows 7. I could not find a hole in the posts sticking up so I applied some fluid on the post and a drop in the cartridge holes and replaced them. I guess time will tell. Maybe I will be lucky like that guy who put it in the garage for months?"
Today I tried a B & W copy and it worked, so next I tried a color copy and was amazed at how your 'Print Head Cleaner' restored my printer.
Thanks for a great product!
Gerald DE Baker, Warren, MI
customer since 2005 bought numerous cartridges for Epson, Canon and Brother printers
I write for no other reason than to say how much I've appreciated you, and doing business with you over the years. You are a rare bird, my friend. I'm thankful for you. God bless you in the year ahead.
Rev Duane Brown, Longville, MN
T069 & T126 reusable
You should view this as fan mail. My order came today. I was thinking that we have been doing business for a number of years and I have never been disappointed. I think this is the 3rd printer you have supplied. Whenever my friends complain about the cost of ink, I send them your website address and tell them that your product is first rate as is your service.
Jim Starks, Richmond, TX
T069 reusable, CLI226
Yours is one of the best companies I've ever interacted with from a service perspective after multiple interactions over the years. I'm going to post to Facebook so all my cyber friends know where they should get their printer ink, too!
Cheers, Jim Mundy
T127, T252XL single use
Thank you so much. She received the ink already. She's always so amazed at how fast it arrives. You are beyond awesome. Just think if every business was run like yours!! Your response to emails is almost instantaneous. I've been telling my daughter to put your name out there at her university. Thank you again for all your help over these past couple years.
Linley Garnier, San Francisco, CA
T078 reusable, T252XL, TN660 toner
About a year ago I purchased some ink replacement carts from Izzy and was having some problems getting them to work in my printer. It was late Saturday night, about 10:30 or so, and I figured I would send Izzy an email while the details were fresh in my mind and maybe get a response on Monday. What do you know but I immediately get a response back from him! We went back and forth with emails a few times and he finally said he would call me because it would be easier. Not on Monday but that very night at 10:30 central time and that would be 11:30 Eastern time. He courteously walked me through the process and got my new carts working. I have never forgotten how he went so far beyond what anyone would expect and have recommended CCS to all who will listen.
Ed Mentell, Sun Prairie, WI Affordable 35mm Slide Scanning since 2002. Members of the BBB.
Old slides or paper photos converted to digital. High resolution scans, free, expert Photoshop editing and free DVD slide show disks. Prints from slides.
T273XL, TN221 toner
Thank you for your incredible business... you have saved me so much money over the years and I share your info as often as possible with my friends and family.
Sarcoxie Enterprises, Ontario, CA
T069 reusable, T200XL
I have not used any other ink except yours since I got my first order from your company about 10 years ago. Since I retired, I don't use all the ink I did at that time but still want to continue using your company. Thank you for your wonderful product.
Bradley Jones, New Florence, PA
T069, T126 refillable
It has been many years since I have ordered from you. But when my new printer was now out of ink I though of your company. I had great results from my last machine and am now going to switch to the refillable tanks as you suggested. I ordered the set of 8 as you mention the chips go bad occasionally.
happy to return as a customer,
Alex Hedquist, Lexington, SC
T200XL and T126 refillable
I just want to say thanks for the advice & help you've given me over the past couple of years. I'm all set up with my printer; when a color goes low, I fill it back up, top off the others and I'm good to go. Thank goodness that my current Epson printer (a WF 2530) ASKS me if I want to continue with non-Epson cartridges, then shuts up and runs just fine. I never, EVER accept updates from Epson and have warned my daughters not to do it at their mom's house either. Life is good!
Best wishes from Wine Country (about an hour north of SF),
You guys are amazing! I never had a response from a company so quickly!!!
Thank you again. I have ordered from you many times in the past and have always had excellent delivery times and service. Keep up the great work!!!
Geemin Fong, San Jose, CA
T048, T126, T277
Love doing business with you and really enjoy your monthly newsletter. Too bad other business owners couldn't be as caring and professional as you.
Bob Murphy, Sunnyvale, CA
T060, HP564XL, T252XL
Thanks a thousand times for your expert advice. After reviewing some options, I took you suggestion and I have purchased an Epson WorkForce WF3640 Color Inkjet printer. I suspect that the ink cartridges that come with the printer are low-volume, so I am putting in my first order for back-up ink. I appreciate how quickly and professionally you responded to my request. You made my quest for a replacement printer a simple one. It is funny that one of my main criterion before I purchased a printer was to find out if you supplied ink for it. I enjoy and appreciate the services provided by CCS. I thank you also for your informative comments on your web page. It’s like having a friend in the business.
jj lipinksi, Springboro, OH
T273XL single use (among others)
Your services are top-notch as always, from your ink to customer service. I will eventually be ordering refillable cartridges along with the syringes and the refillable ink. I figured out that it would save money in the long run. So look for that order, possibly late in June.
Thanks again from a VERY satisfied customer.
Warren Rowe Photography, Kempner, TX
I just want to commend you on fast you processed my ink order. I ordered and paid for it on Friday Morning, May 20th and then I received my 4 ink cartridges in the mail on the very next day. WOW~ THAT'S AWESOME SERVICE~ Thanks Izzy!
Gino Klemple, Toms River, NJ
I am very happy to have come across your online store for my printer ink needs. All the articles on your site pertaining to printer manufacturers standard practices and the info you provide in regards to the alternative cartridges and ink refill kits you offer has been very helpful in making an informed decision to make a very much less costly purchase of compatible "quality" ink cartridges and accessories.
Your ink cartridges are working flawlessly in my Epson XP-310 and could not be happier with the ink quality and prints. I will always be coming back to your store for all my printing needs as well as referring anyone I know with similar issues to your online store.
First off, I cannot say enough about how great your refillable cartridges and inks have performed for me here. I have had great performance from these for nearly two years now and I do a LOT of printing on paper, transfer sheets, and on CD's so I went ahead and just ordered another two sets of the cartridges and a set of the large ink bottles today.
I purchased a new Epson 1430 a few months ago and have been printing a huge amount of gift greeting cards and CD's that go in them for our new site at www.desertpublishing.com
We will be using a lot more of your products now that we have officially launched. Since we are actually fulfilling orders with custom branded CD's in the greeting cards, and printing cards as they are ordered, and not having them bulk printed someplace else, our demand for ink and probably cartridges will increase over the next few months by a lot.
Also, I have been printing on transfer sheets and transferring the image directly to 1/8 inch birch wood and then laser cutting those panels into custom cut puzzles. Your inks are working perfectly for that as well.
Danial K. Miller, Snowflake, AZ www.desertpublishing.com
T273XL single use (among others)
We enjoy using your products very much. I have purchased ink for several different brands of printers over the years and have always been very satisfied. Your quick shipping is a plus as well.
Lee Pohto, Myrtle Beach, SC
Izzy, remember when I told you about the humidity affecting my ability to print? Well…it turns out that the humidity is a HUGE factor. I run my cool air humidifier for about 4 hours before I start to print, and I get MORE pages per cartridge. Even the paper works better - I had NO jams this time, and I usually have at least two or three times where any paper I buy jams up.
I had nearly no paper waste this last time, and I couldn’t believe I printed 1,320 copies with only two ink sets (2 each color, 3 black)!!!! I'm thinkin’ WHAT? That can’t be possible! But I’m telling you that is the truth. I did an 8 page issue this time. So two sheets, 11x17, both sides, full color, and two sheets, 8.5 x 11, full color, both sides. Pretty impressive.
Judy Hammond, Butler Area Merchant’s Association / Butler Area News email@example.com
customer since 2012. T069, HP950xl/951xl, TN115
I just received my recent order of ink from CCS. I have been using your ink for a while, and have always appreciated your prompt style of business. Thank you!
Aaron Kruse, Raleigh, NC
Atlas Event Technologies, Inc.
T273XL single use
I am very pleased with the ink cartridges I recently ordered for my Epson (XP-820) printer. The quality is superb - actually better than the genuine Epson cartridges I replaced (at a fraction of the cost). I wish I had known about your company years ago, but I will be ordering my ink from you from now on.
Sheila Sahl, Worthington, OH
T127 single use
I've been ordering from you folks for 4 years and you've saved me many hundreds of dollars.
Brian Foley, MARINA DEL REY, CA
t200xl single use
Greetings: This is my 2nd order. The ink works perfect in my epson XP-410. Thank You for providing this service. Your company is and will be my ink supplier..
Donald Hanson, Apache Junction, AZ
T200XL, HP920XL, LC105/LC107, TN450, HP78a
CCS-Digital (Izzy) went the extra mile to correct a mistake in my order – and then I discovered it was actually my mistake! CCS has customer service extraordinaire. Highly recommend for all your ink/toner needs!
Debra Heald, www.encore-studio.com
T126 and T127 single use
You have saved me several hundred dollars since I've been buying from you.
Jim Pitinii, Niles, OH
T079 single use
Glad to continue doing biz with you! Your prices and quality sure help on SrCitizen/SSA income ... can't imagine life without my art ;-)
Sunny LeGrand, Phoenix, OR http://www.legrandcreations.com
t069 and t200 refillable
I just want to say, I bought a newer Epson printer based on your list with refillable cartridges. I've got a college student daughter, studying to be a teacher, and we've saved HUNDREDS of dollars on ink since I found you in 2012!
Zelda Cox, Friendswood, TX
It’s been nearly a year since I last connected with you about buying printer toner and ink. I really like the quality of the cartridges you sold me last December and have not yet run out of the HP 950XL ink jet cartridges. However, I need to get a quote from you on all three colors of the HP 951XL cartridges and on two Brother TN-450 Toner Cartridges.
All the best,
Rev Dr. Glenn Barth, GoodCities, Minneapolis, MN
T048 and T126 reusable
Thank you so much for being so consumer conscious. You are always looking out for the consumer before making a profit. Also, thank you for the cleaner.
Jim Jung, Yorktown Heights, NY
I am a great admirer of you, your business, level of customer service, and generally your whole business model as a small business person. You have discovered how good organization and diligence, designed around the customers' needs, can translate to success (and I hope great success in your case, because you provide a valuable service for old printer customers, and I'm sure I speak for many when I say we'd hate to lose you!)
Jeff Moore,Rock Island, IL
head cleaner, T125, T200XL single use
I've been a customer for a few years and found customer service to be above and beyond. Izzy has helped troubleshoot some issues, saving me headaches and money, and has been there with suggestions when my printer broke down. Excellent deals and prompt service. His honest service is greatly appreciated!
Ann Marie, Kingston, NY
a large school, they have ordered many ink and toner cartridges
I wanted to thank you for the generosity and kindness you have always extended us when ordering.
I speak at state trainings and other school districts quite frequently. The most recent one is in Cushing, OK. Our principal sits on their school board and upon her recommendation, they accepted CCS as a vendor to supply their ink need. You and CCS were a pleasure to recommend because you always have our best interest at heart. Your website is informative and helpful. Most of all, you never treat even the most basic questions as trivial. I appreciate that. I am the proverbial jack of all trades and the master of none. That is okay because I keep many masters in my address book, LOL, of which you are one. : )
I look forward to many years of business with you, well until at least I retire!
Troylene Kinnamon, Meeker Public Schools, Meeker, OK
I just finished a major printing job (my first children's cd: 100 music cd labels, two 4x4 labels for each sleeve and a double-sided half-sheet of liner notes for each cd.) At the tail end, I ran out of ink. It was SO gratifying to reach into a drawer, pull out my CCS-Digital backup supplies, top off all my refillable cartridges and finish the job. Very little muss, no fuss. Color me satisfied.
Scott Gifford, Sebastopol, CA
Thank you so much for your excellent products and service. I really appreciate your good advice and the "upworthy" thoughts you share in your newsletter. I recommend you to all my friends.
Michelle James, Lincoln, NE
TN450, T126, T069
Thank you for your prompt reply, Izzy. I have not ordered ink from anyone else since I discovered your site several years ago. I cannot tell you how much I appreciate your integrity personally and in the products that you sell. I have recommended your web-site to many of my friends.
Continued good wishes,
Audrey Hale, Brigantine, NJ
T126 Refillable cartridges
I thought you might like a little positive feedback re: your CCS Refillable cartridges.
A few months back (April I think), I purchased the first of two, sets-of-4 refillable cartridges for my Epson WF-3540, plus some ink. Today, I successfully replaced the first 4 CCS cartridges with the second set of 4 (also refilling the 1st set, with no issues). Everything went smoothly…as it did the last time…but there are a couple of interesting “behavioral changes” the printer has developed.
With 4 factory Epson cartridges, the process for re-initialization after installation typically took around 3 minutes (maybe a bit longer), and frequently included two or three cartridge “re-install” screens… even when I was absolutely, 100% dead-certain that the cartridges were all seated properly. With your CCS Refillable cartridges, the re-initialization process now takes close to 6 minutes; but after three separate, 4-cartridge installations, I haven't gotten a single “re-install” screen during the process.
Interestingly, my printer will sometimes (but only rarely) randomly flash a “re-install” screen for a particular cartridge; but if I just lift the lid assembly and set it back down…without removing/re-installing the cartridge… the screen will often go away and the printer will work. I could never do this with factory Epson cartridges, and often when a “re-install” was required for a nearly-full cartridge, a few days later a “cartridge empty” screen would come up, followed a couple of days later by the printer refusing to work at all.
Your cartridges not only match the function of factory cartridges, they also prevent the arbitrary (and massively frustrating) shut-down of the printer due to false estimates of ink levels. Your Epson WorkForce refillable cartridges work exactly as advertized, and I am very happy to have found CCS-Digital. You can be sure that I will continue to sing your praises to others.
Sorry for the long-ish email,
Harold Feuquay, Imperial Beach, CA
T048 single use
I just got ink from you and have been buying for years now. Well I saw something on amazon and said let me try them out. Well I'm STILL waiting for my ink to arrive from north Carolina, it's been 8 days now and i still haven't received them. meanwhile i ordered from you and got them in 2 days. you can bet i won't order from nobody but you. i even put a link to your website in my review about them. Thanks for your service. i know i can ALWAYS trust you and will continue to get my ink from you.
James Lee, Lumberton, NJ
Ps you can use this revieww to you if you like..
T069 and T273 refillable
Hi Mr. Goodman!
Just thought I’d let you know how the cleaning of my Epson NX 420 went especially after you took the time to talk about what to try to get it working (the problem was that the nozzle test showed no black, but the sensor recognized black ink in the tank & I couldn’t see any empty areas in the reusables.) Unfortunately it didn’t work.
I gave up & got a refurb XP 820. The refillable inks I got from you were recognized with the same message you said you got when installing your daughter’s new printer. ("not genuine epson cartridges. Do you wish to proceed?") When trying to print I had a problem with the blue cartridge & finally figured out that the hole beneath the tape on the blue was not open - worked fine after I opened it up w/ a knife.
Thank you for all the honest, sincere, & helpful info you provide & the great products you offer - in short thank you for being someone the customer can trust!
Crystal Stine, Red Lion, PA
numerous reusable and single use
Izzy, I hope this doesn’t embarrass you, but I have to say this:
Your level of service is not something I have ever received from a technology company (with one exception). That’s why I am happy to refer others to you. See, I know you go above and beyond, offering your customers top notch service, even when we run into difficulties with our printers and you won’t get any money from helping us. (It’s how I treat my own customers, too.)
Only one other company offers such a high standard of service – that company is Vonage. Both of your company reps (you, being your own company’s rep) go way above and beyond in the way you treat your customers... It’s because of how they treat me, the customer, that I’ve stuck with them for about 10 years. And that’s why I stick with you. Nobody comes close to what you offer. I’m your loyal customer for as long as you can stay in business!
I have prayed for you on many occasions, that God will bless you – not only because of how our little group benefits from your service, but primarily because of your honesty, your high ethical standards, and because of your generous and caring heart. You are a rare breed in the American business world, and I am honored to do business with, and to know you.
Judy Hammond, Butler, OH
T252 Refillable cartridges
I got the cartridges and ink today. Quick install and I am all ready to go. Printing 70 pages of stuff now.
Quentin Low, Eugene, OR
This was an email sent from a customer to a friend on which we were copied. She buys T079 single use cartridges
I have to say (are you listening, Izzy?) that I have been absolutely 100% happy with every cartridge I've gotten, and I certainly hope you will be just as happy! I really do think they are better than the store bought, exorbitantly priced, hard-to-find Epson cartridges.
Izzy, I love reading your newsletters. And you're keeping my Artisan 1430 very well fed. I never feel as if I need to skimp on color printing, because I can AFFORD to print, and the results are always the highest quality! Thank you!!
Charlotte Bell, MLS Genealogist, Greensboro, NC, firstname.lastname@example.org
Thank you!!! This is the only place I use for my printer ink!!! Thank you so much for the great service you give!!! :)
Cynthia Stevens, Redding, CA
hundreds purchased including Epson & Canon
I greatly appreciate the wonderful customer service and the quality of the inks I have received. I'm always sure to give your website when people ask about a good place to buy inks.
Sherri DeRennaux, Oklahoma City, OK
I just want to let you know I absolutely love your inks... Because of your incredible prices I am printing all the needed materials for my Churches VBS program... we even have full color trading cards... and we couldn't have done it without you as we are a very small church. Thank you again for creating this business.
Grandma's Goodies, Ontario, CA
T127 single use
Thank you for your great prices and services. This is my second time ordering from your company. I was very satisfied with my first order.
Jackie Chou, Renton, WA
PGI-250/CLI-251 cartridges and cleaner
THANK YOU, THANK YOU, THANK YOU!!! I used your solution and low and behold, I have my Canon MX922 working like new. You quite probably save me from throwing this thing out and buying a different printer. I am grateful and appreciated your coaching me.
Charlie Sorge, Ramona, CA
T200XL reusable cartridges, CLI221, TN460 toner
Until I found you guys, I had been purchasing my Canon & Epson replacement cartridges from (competitor). I finally tore their label off one of their non-working tanks.....it WAS an Epson they had refilled! Some of their tanks wouldn't work....or leaked (or both) but I didn't think I had a choice. WRONG! CCS-Digital is my ONLY source now!
You guys are the best!
Tom Tapscott, Clarksville, TN
Refilled Epson cartridges almost never work. CCS-Digital sells only new compatibles.
T098 single use and reusable cartridges
This is the way to run a business. A great product and GREAT customer service.
HP 95 & 98, T127 single use
I've got to say, I've been really pleased with your products and service for a number of years! I've recommended you to many people.
Robert Wise, Robert Wise Studio, Columbus, OH
T273XL single use
I just wanted you to know that I received my ink... and I LOVE it! It prints beautifully and unlike the Epson ink... it dries on the photo glossy paper instead of sitting on top and smearing forever. Thank you so much for making such an incredible product available at such a reasonable price. May God bless you as you help so many small businesses make it in today's tough economy!
Jeanette McGlothin, www.makeamusicalmemory.com
T126 reusable cartridges
Printers can be great when they are running well and can also be a pain in the butt when they are not running well. Thanks for always being there to advise when I needed it. Over my 89 years, I have rarely run into someone like you. You are exceptional! As they say in Chinese, you are truly "ehrlich, a real mensch" -- it's a pleasure doing business with you.
Marvin Pearlmutter, Baltimore, MD
T069 single use cartridges for NX-510
Great site, prices, and company, have recommended to friends! Thank you!
Ben Wilson, York, PA
T126 refillable cartridges
I have an Epson Workforce 545 and i've been using your ink for a while, you have definitely saved me a lot of money, thank you for that. I am looking to upgrade my printer. I would like to know what brand of printers is the most compatible with your refillable cartridges and ink? Thank you again for a great service and a great company.
Canon PGI-225/CLI-226 cartridges
I admittedly am not a high roller as far as purchases are concerned, but I will use your service until the day you pack it in because your products always work, are super-reasonable price-wise, and my correspondence with you in the past has always been fantastic.
Jim Mundy, Mystic, CT
T098 reusable, HP564XL, T252 refillable
Just wanted to say thanks, Izzy. As always I really appreciate your products and recommend them to anyone who will listen. Great products, great price, great information on selecting the correct replacements.
Mike Jennings, Wichita, KS
I've been buying ink from you for almost 2 years now and I'm very satisfied with your products and the way that you conduct business. Recently, my Brother MFC J430w printer bit the dust & so I replaced with an Epson WorkForce Pro WP-4540, a printer that I like a lot! I've noticed that you sell the replacement cartridges for my new Epson, and so of course, I'm going to be buying ink for it from you in the near future.
Eugene Klemple, Toms River, NJ
T200XL reusable cartridges for XP-410
Yeah! Everything works! I haven't upgraded the firmware since I bought the XP-410 in March and was hoping the manufacture date was old enough to have older firmware that would work. The printer complained but, allowed me to use the cartridges.
Thanks again for the best customer service I've been on the receiving end of for many years.
Guy Thibodeau, Redding, CA
T126 reusable cartridges
I received the cartridges today, Thank You! I rarely use the following word: You'll are great! Your service is exemplary. In today's big box world, businesses' focus unfortunately on one thing, price. I was reared by my mother who was manager for an upscale department store in Charlotte, NC. Customer service was everything to her...Like many other things, service has become a thing of the past. You've earned a loyal customer in Charleston, SC.
T126 refillable cartridges
Hello again Izzy…
My order got here yesterday (talk about fast), and just a few minutes ago I finished installing the first set of 4 cartridges in my Epson WF-3540. As a precaution (and based upon the way my printer had been behaving) I decided to perform your recommended procedure of turning the power on and off four times before replacing the cartridges. The installation went perfectly; no “cartridge not recognized” or other problem flags. The printer cycled through the standard initialization process for all 4 cartridges, and then returned to the MENU screen on the control panel. There were no glitches of any kind.
My first test print was excellent: good color & resolution, and no ink streaking. Thanks very much, Izzy! Your refillable cartridges work really well, and have solved a very annoying problem. I will be ordering refill ink from you in the near future.
P.S.- Thanks for the BLACK ink freebie!
Harold Feuquay, Imperial Beach, CA
T098 refillable cartridges, head cleaner
Thanks for the helpful information. I will be doing all my ordering from your site from now on. Rare to get support or information on the web.
Bill Chapman, La Quinta, CA
T069 refillable cartridges
I ordered refillable cartridges for my Epson NX 415 printer on 4-22-15.My order arrived on 4-25-15. I am very pleased with the product and the fast shipping. I will certainly recommend you to all my computer friends.
Leroy Terry, Shreveport, LA
head cleaner, T069 single use, Canon BCI-3
First I want to thank you for the printer head cleaner! After several years or not using my Epson workforce 600, everything was dried to the point that no amount of head cleaning even budged it. Nothing at all would print out. After a few hours of using your cleaner, part of the head came back to life. So I recleaned it with you cleaner and let it soak for a week. The black works perfectly!! The color still has some lines in it, but everyday I use it, it gets better and better! Thanks for everything!!
Leonard Gagliardi, Canfield, OH
T273XL refillable (She forgot to order the photo black but we included it as a bonus.)
I did not realize a photo black was necessary. This will be the first I owned a printer with such capabilities and I am excited. Once I am "up and running" , I intend to order a backup set. I have no intention of putting retail cartridges in this printer. Your business ethic is to be commended and unfortunately a rare find these days. I appreciate your understanding and helpfulness.
Shirley Berkheimer, Woodbury, NJ
Dear Mr. Goodman,
Just as you said (turn printer off & on 4x. Replace 1 cartridge at a time until all are processed. ) it worked perfectly! Who could ask for better service?! And you were even pleasant to speak with even though it was late & I was crazy from "tax time”. Don’t want to gush but, this is the business owner everyone wants to do business with - you obviously know your business. In most business interactions today what the customer can expect is to pay money and to become very frustrated when the product doesn’t work.
Thanks so much, you really did make my day! Your product, web page, newsletter, & customer service are beyond compare!
Crystal Stine, Red Lion, PA
T126 reusable, T127 and T252XL single use cartridges
Your products have far out performed anything Epson puts out, and you have always been great to deal with. Thanks!!!
Paul J. Sagal, PJS Systems, LLC, Newton, NJ
T200XL single use cartridges
I'm getting ready to place my second order with your folks for Epson ink. I was skeptical the first order, but these have been wonderful! I thank you. I use the Epson 200XL's. Thank you,
Bonnie Lamberson, President, Image Sales, Inc. www.imagesales.net
T069 and T200XL single use cartridges
I've ordered from you a few months ago to see if the quality was as good as I had heard/read. I am floored at how well your cartridges work and last. I've just convinced a coworker to try you out and see for herself.
Erika Rubert, Billerica, MA
Wow! Just installed my new set of 'combination cartridges"...of course my Epson screen told me they aren't original Epson! :) Did a test print. I like what i see! Can't wait to to print some additional materials!
Thanks for a super product.
Tom Tapscott, Sonus Instrument Repair, Clarksville, TN email@example.com
Hi Izzy… Thanks for the free ink cartridge. I opted for a new Canon. However, before purchasing it, I checked on your web site to ensure that I could purchase cartridges for it. I have been a customer of yours for a few years now and have always been impressed by your super Customer Care, great products, great price and fast delivery… Your recent gesture attests to this.
Ian Turner, Courtice, Ontario, Canada
T098 and T127 single use cartridges
Love your company. My wife is in college and she prints like she's breathing. Always. I know you have have saved me money in the the hundreds of dollars. Thank you so much
Victor Rivas, York, PA
T069 and T200XL single use cartridges
CCS-Digital has not only provided reasonably priced ink, but has provided extra support with my printer when I needed it. Much appreciated!
Raffi Bilek, The Baltimore Therapy Center
T079 reusable cartridges
Well well, I had no idea you were a genius! I tried your 'turning off and on' method and my printer magically accepted the cartridge. Now I've removed all the others and filled it with 6 of your cartridges. This of course says nothing about the efficacy of my printer itself in the long run, but for the moment I am up and printing ... mission accomplished.
I've attached what I think is an absolutely hilarious photo of all of the many ink cartridges that wouldn't work, before yours finally did. I thought you might get a kick out of it, and also possibly be able to use it as a sort of visual customer testimonial.
I'll be ordering again. Thanks a million!!
Barbara Yacobellis, Wilmington, DE
T098 single use, T079 reusable, CLI251
Thank you very much indeed for your timely response. It saved me from making a costly mistake, as I was able to cancel the order (for an expensive printer for which ccs has no compatibles). I shall order the consumer printer instead of the professional version, and have already ascertained that the cartridges are available from your site. Your ink products are superb.
Kerry Ryan, Cocoa, FL
Thank you very much for the bonus cartridge. Your cartridges have been working great!
Thien Chau, San Leandro, CA
T127/T126 refillable cartridges
Thanks so much for such a Great Product! I was selected as a featured artist and I am using Your Ink to print the Art poster I will sell at the event! So happy I found you and the prints are BEAUTIFUL!
Henry Martinez, Las Vegas, NV
T069 single use cartridges
So glad I found you about a year and half ago. You helped me bring my printer back to life!
Christie Bowles Little Valley, NY
T078 reusable cartridges
Thanks for being there. Your system & products are superior to company selling ink that I previously used.
Jim Kabala, Rogers, AR
I love my Epson Expression XP-610, and I absolutely love and appreciate your products and service. I will forever be a customer!
Warren Rowe, Kempner, TX
T126 single use
I've bought from you a number of times, and really appreciated the quality of your cartridges.
Robert Wise, Robert Wise Studio, Columbus, OH
T126 refillable cartridges. This came is response to our newsletter.
What a refreshing email; not only great prices on ink, but useful information and also personally uplifting content. I am very happy to have stumbled across you and your products. It is almost like shopping at an old corner grocery store where the owner is known and respected by one and all. I will skip the praise for your products, they speak for themselves; the personal content in the newsletter is precious and uplifting.
You guys are so much more that just ink sellers. The advice you have given me is soooo much better than that which I got from manufacturers and paid-for "Support Sevices." They should be sued for NON-support.
Perry Mattes, Jellico, TN
head cleaner - customer was going to toss the printer!
Well, I used the cleaner last night and let it sit about 14hrs before running it. I had to do three head cleanings, but after the third, the nozzle check was perfect. My printer went from NO yellow or light magenta and extremely spotty cyan to fully functional. For probably about $1. In 14hrs. I am impressed and very satisfied. So thank you. I’ll have to have a look at your inks now, as I have been buying Epson Claria inks for $$$.
Joel Lippold, Port Angeles, WA
T127 single use and head cleaner
(We first had to deal with a stubborn head clog before he could try the cartridges.)
I bow in your direction, my arm sweeps down and my chapeau scrapes the ground. Many thanks for all your help and patience as all is now printing well.
With a handshake,
Peter Shire, New York, NY
T078 and T098 reusable cartridges
I have been using your reusable cartridges on my Epson Artisan 50 and two Epson Artisan 730's for some time now and am highly pleased with the products and the service. I do quite a bit of printing, both of documents and photos and my ink costs have dropped greatly.
Thanks! Wes Britt, Alamogordo, NM
T127 single use
Just placed another order today for my daughter,E. Thank you for your great ink and service. We've saved so much money since discovering you. E is a graphic design graduate school student so uses alot of ink. We had been buying from Epson and paying a fortune. So again thank you, thank you!
Lindley G., San Francisco, CA
T126 refillable cartridges
Purchased WF-3520 in Jan of 2013 and right away ordered refillable cartridges from you. What a blessing. Just ran a status sheet. 4669 Color Pages, and 1438 Black and White pages. That all with not even all the supplies from my first kit. 100ml. of each of the four colors. Almost half of the color ink is still left but it is time for black ink. If a printer cound not use this ink system I would not buy it, period.
T126 single use cartridges
Just wanted to add that I am a repeat customer in the military and have enjoyed purchasing from you so far! Have a great day.
Dylan Willis, Bellevue, NE
T125 single use cartridges
So glad I found this company. I usually hate buying printer ink. You make it easy to like.
Jonathan Cohen, Los Angeles, CA
T069 and T126 reusable cartridges
The head cleaner is fabulous - saved me a few months ago when my printer stopped printing! Thank you.
Connie Z, New York, NY
many different ones, recently T273XL refillable
As usual Izzy thanks in advance for all the TLC you've given on my past orders. You should offer classes for other companies so they can learn what TRUE customer service really is.
Jack Holton, Columbus, OH
T126 reusable cartridges
I was ready to call support with the idea of sending the whole bunch of replaceable cartridges back until I realized my simple mistake and voila! There is an ink god, after all. Thanks, Izzy. You're a character I am happy to have met. Wow, a company with real customer service and working products as advertised.
If the warning in the online instructions about mixing cartridges may cause streaking, inaccurate color, then I was willing to mix this replaceable cartridge with my recently purchased, and full, Epsons already in the printer. I wanted to replace my empty cyan. My Epson Workforce 520 recognized CCS-Digital's replaceable cyan cartridge, charged, and printed in color the first time without any flaws. I bought this printer in August, 2013
For those of us on a budget, and we are a retired couple, this ink savings is a real boost to our bottom line each month.
For those lurkers on the website who are on the fence I can say my Epson is completely compatible with CCS-Digital's solutions.
--Dean Hubbard, Dunedin, FL
Thank you for the extra black cartridge! This is the second time I have ordered from you and the last cartridges lasted longer then the HP brand name ones! I am a small business owner and recommend your website to all of my clients. Have a nice day!
Tiffany Warren, Salem, UT
reusable cartridges for several printers
I am a firm believer in your products. The reusable cartridge system is genius. No fuss, no ink bottles, great quality. Paper cost bother me more than ink cost now. Before I buy another printer, I will make sure that you carry the reusable cartridges for this model.
Thank You for having a great product!!! See my post below
T273XL regular cartridges
I want to thank you for the replacement ink cartridges for my Epson. It is refreshing to know that customer service is not a lost art. You have my respect and future business for sure.
Ray Vokaty, Aylett, VA
T127 regular cartridges
I posted your site on FB and told everyone in my office in a mass text to use it. Great deals.
Angie Lundy, Washington, DC
I'm rather new to your page and products, but none the less a very satisfied customer and a very satisfied returning customer. It started with the head cleaning solution and refillable ink carts for my epson workforce 500. I've now returned for ink, and all is well. Thank you for a service and a job very well done. I will be back and will refer you to others. Thanks again!
Patrick Bush, Reidsville, NC
T127/T126 refillable, T200xl reusable
Kudos to you for the commitment and integrity which you bring to your website. I've purchased two printers and their accompanying refillable cartridge sets on your recommendation and have always appreciated the personalized service you offer. And thanks again for a particularly wonderful newsletter!
Scott Gifford, Sebastopol, CA
T048 reusable and T125
I would like to say “thank you” to you. From the first time I called you because my friend, Carol Kennedy, told me I had to get my cartridges from you, I was amazed. Sometimes, without thinking, I would call you at ungodly hours and even on Sundays! You were always there even though I usually place what is considered to you a small order. I could tell you were a person that cared about your business and your customers. Now, whenever someone says they are out of ink, I always say “Call Izzy”.
Even when you had a terrible hurricane, which destroyed so much, you were there, over at your parents house still doing business!
I welcome your newsletters and your commitment to others.
I am a quilter and a crafter and run an online handmade shop. I am on Etsy. My shop is at www.jlquilts.etsy.com
Maybe, when the winter hits your area (yesterday it was 106 here) you can tell people where to buy handmade quilts!
Have a great week.
Sincerely, Janeen Lafreniere, Folsom, CA
T126/127 and T069 refillable cartridges
I've used your inks for a while, and also just purchased the same set of ink and cartridges about six weeks ago when I purchased the 3530 for my home office. Thanks for your recommendation of this printer. It works so well at home I've decided it will do the job at work as well.
Joel Denney, CFA, CareBuilders at Home, Eden Prairie, MN 612.730.6682
ordered T078 reusable cartridges
Thank You, Your reusable cartridges worked perfectly on my Epson RX595. Thank you for standing up for the little guy and giving us a break.
James Kabala, Rogers, AR
T069 single use
I am about to make my second purchase from you. Loved my first purchase. My printer is on loan from a friend. I have told her about you so when it goes back she knows of a much better place to get her ink from. Cheaper and is lasting me longer than the brand new cartridges I bought from the store.
Rebecca Hinshaw, Sedro Woolley, WA
T069 regular and reusable
Epson does do really nice output. And I'm going to make up & print some brochures. Think I'll put little note on back saying 'These COLORS solely due to CCS and...' you get idea. Your product gave me the First time in my LIFE that I wasn't counting pages!! So I'm happy if my stuff helps someone else 'discover' you !!
take care & all the best,
Natalie Hamilton, Lawrence, KS
T069 single use and head cleaner
I'd like to thank you for your help in getting a WF610 I found up and running. Someone had kicked it to the curb - no carts - so I took a chance and put in Epson carts, but it was so clogged I wasted a lot of ink (mainly black) trying to get an acceptable print pattern. I scoured the 'net and tried the "windex on the park pad" trick without much luck. Then I started getting the "not recognized" runaround. I as about to give up on it, then I finally I found your site - got the carts and cleaning kit for it and now it is working great!
Roger Dennis, Watauga, TX
PGI-225/CLI-226 for Canon
Izzy-- Thank you for your fine service on ALL of my previous orders. I have always been satisfied with your Selection, Prices, and speed of delivery. Excellent customer service.
Dennis Cooper, Livonia, MI
ordered T127/126 refillables
Izzy - I followed your suggestions for leaving my Epson on, which in this case is over a year. On my two previous one month vacations, I had to replace the printer, HP's in both cases, for heads drying up. Now with my Epson, after 30 days, no head drying and only one stubborn chip to replace in my yellow cartridge. Thanks for your hint.
Orazio Arcidiacono, Pompano Beach, FL
T126 refillable cartridges
Izzy, I took your advice and purchased the 3530, and it works great. It did not require me to put in the original cartridges so I've only used the dye cartridges. The colors are excellent!
Joel Denney, Minnetrista, MN
T048 reusable cartridges
I received the reusable tanks and chip resetter. The resetter is AWESOME! Because of it, I don't need to change the cartridges yet. Thank you so much for your sincerity and advice for my printing matters. There are not many who would take the time to diagnose a person's problems and taking their best interest in account before selling their products to them first.
Jim Jung, YORKTOWN HEIGHTS, NY
T098 single use for Artisan 837
Hello CCS, and Izzy.
Got the inks yesterday, I cracked open one, and installed it. Printer recognized it with out a hiccup. So what you say on your page about the Epson inks to this point is highly accurate. Thanks, for the great service and products.
Terrence Tupper, New Brunswick, CA
T079 refillable cartridges
Hello Izzy, I want to convey my wholehearted thanks for your help! My cartridges came in today and they are working fantastically. I already printed out an 8x11 which came out great.
Roy Holland, Las Vegas, NV
ordered T069 single use
I'm using your cartridges in my Epson Workforce 500, and they're terrific - they even show up as "original Epson."
Dan Wagenberg, Stamford, CT
T126 reusable cartridges
Good afternoon, Izzy,
I want to drive business to you, so we can help you, as you have helped us so much in our non-profit endeavors to rebuild our little community. Folks love this little paper we do, and your pricing has made it possible for us to continue printing. Had we been forced to pay for ink the way the big guys (HP, Epson, Canon) require, we’d have gone under three months down the road. Instead, we are in our 14th month doing this free newsletter/paper for our village and we have confidence we’ll continue another year, largely due to saving money through your company. Thank you so much for everything you do!
God bless you, Izzy!
Judy Hammond, Butler Area Merchant’s Association / Butler Area News firstname.lastname@example.org
T069 reusable cartridges
Thank you so much for your service. I have been very impressed with your products as well as how quickly I receive my orders.
Nicki Nicely, Raleigh, NC
T200xl single use and cleaner
I'm glad I took the advice from the CCS website and refrained from trying to print or run the head cleaning function, not until the new cartridges were in. CCS helped me dodge the proverbial bullet.
Your replacement cleaning kit and cartridges performed the hat trick on my recalcitrant Epson. Mission accomplished; Goodman totally rocks.
T060 reusable cartridges
It's so nice doing business with you, I thought I'd share a tip. I needed to print a mailing ad on photo stock, with a photo on one side, and mailing address on the other. I experimented with different manufacturer's 4" x 6" photo paper, and got bleeding on all brands except for genuine Kodak photo paper. On the other brands, the ink wouldn't dry and would smear even after a couple of days. If any other of your clients have any complaints or need guidance for photo printing, you can recommend Kodak paper, as it took the ink perfectly. I didn't test for longevity, but my 1 year old samples still look good.
Rick Anderson, Indianapolis, IN
ordered T069 and T200xl refillable
Love your cartridges and ink!! I have saved a lot of money and never had problems. Keep up the great work!
Mark Butler, Spring, TX
T078 single use cartridges in Artisan 50
Customer first called to say that he had tried other brands and they didn't work. I told him ours had worked in many Artisan 50s and if these didn't, we had a money-back guarantee. The first time he tried, they were not recognized. He emailed that once again he felt ripped off. I replied with some things he could try and repeated again that he had not been ripped off since we had a money-back guarantee. This was his reply. A little over-the-top but very entertaining.
Were you to now see me, you would observe an old man, prostrated on the floor, begging your forgiveness. Your wisdom of the new technology has humbled me and I am deeply humiliated that I had, for one brief moment, questioned your greatness. Your sharp evaluation of my problem and the advise you kindly offered was a quick and efficient solution. I shall shout praises to the world of your wonderful company and the joy that it must bring to your thousands of satisfied customers. Please include me as one of your greatest fans, I shall be forever grateful. Might I start a Florida (Senior Division) Fan Club?
You're right... this is over the top. Thanks for restoring my faith in a truly valuable resource for old clueless video producers. I'll keep coming back!
single-use T098 in Artisan 837
After no yellow cartridge would work in this printer - not even genuine Epson - this customer tried ours and amazingly they worked!
Got the ink today. Thank you. And, it worked. I am a bit surprised but the non Epson cartridges worked. So.. Just wanted to let you know in case you wanted to add this story to your site. Thanks again and I am sure I will get ink from you the next time!
Matt Piccolo, Jersey City, NJ
T125 single use cartridges
Wanted to let you know that we finally needed to put new cartridges in and we're very happy with how yours work. Unlike some others we've recently tried, the printer recognizes them immediately. What a relief to not be frustrated trying to get it to recognize cartridges. We've already told several other people to check your site out for printer cartridges and we'll be back again when we need more. Thanks Much!
T069 reusable cartridges
I’ve ordered, received and use your refillable cartridges for my Epson NX110 printer. I found your product of very good quality, very reasonably priced and well worth the money spent.
Bob Miller, Wagoner, OK
T273XL cartridges and head cleaner
Wow. Less than 5 minutes later and I am printing again...=). Way better than Epson service center which gave me zero answers, only sent me out a new cartridge.
Sharon Bajwa, Ann Arbor, MI
ordered Canon PGI-225 and CLI-226
Y'all are by far the best in the business. I print almost all of my own marketing material. I have saved a fortune since I found your site. The ink quality is just as good as OEM, and actually for me, they have a noticeably higher yield than OEM as well. I haven't purchased ink anywhere since.
Christopher Walker, Charlotte, NC
single use T069 cartridges
I've been using your cartridges for several months now and have found them the most dependable Epson alternatives in my Workforce printer. Your website is easy to use (if not a Mona Lisa to look at, but so what!) and your service has been fast and consistent. I'll be recommending you to friends, for certain.
Thanks for your great service.
Kevin Dole, Sherman Oaks, CA
Your cartridges are great. I am so glad I have found your website. Thank you!
Laura Burlew, Jackson, MI
Thanks for the extra black cartridge and for watching out for my order. You are the best vendor I've ever dealt with. I recommend you to everyone I know.
Larry Petersen, South Jordan, UT
T126 and T200XL reusable cartridges
I just bought my Dad a new printer and I purposely bought the Epson one because it's good, but because I can get the ink so cheap, he can print in color instead of B&W. I've been spreading the word about your site, not sure if people go there or not, but they are fool not to.
Brian Kerr, Sunward Adventures
Thanks for the cleaner. Shot 1 ML of that fine gin through the black jet. Fixed it to about 98.9%.
Tom, Grubb Lumber, Wilmington, Delware
ordered reusable T126 and has re-ordered tanks several times
As usual, your ink tanks give wonderful service in my printer at a great savings.
Barry Harmon, Chatham, NJ
T126 reusable cartridges
Just want you to know that we love your product...I make a lot of greeting cards for my family and friends and have found your ink much superior to the pigment based inks that came with my new Epson printer. I had done so much research online as to printer and print quality and ink prices, and did not know that I would be so disappointed with the outcome on various cardstocks. Then I stumbled across your site after I purchased and used my new Epson, and read with delight your critique about Epson ink, and that you had a solution to my dilemma...and at such an affordable price. Thank you for all you do.
Juanita P., Morrisville, PA
T069 and T125 reusable cartridges
Your reusable cartridges work great! We have been using your system for about 3 years. Thanks!
Alane McFarland, South Hackensack. NJ
T126 single use cartridges
Thanks again for your store! I ordered from you a year ago, and things have been great.
Ariel Shwayder, Evanston, IL
I just wanted to thank you for answering my questions today about the problems I was having with the black ink on my Epson 3520. I followed the info you gave me and I now have the 127 cartridge working GREAT.
Just wanted to let you know.
Wayne Booth, Brentwood, TN Canine Behavior Specialists
Thank you so much for your wonderful service. I am a repeat customer and I refer people to you every chance I get. Keep up the good work! Happy Holidays!
Gregory Parker, Nashville, TN
I've been buying printer cartridges from you for a few years now. Great service! Keep up the good work!!!
Jason Arnold, Madison, WI
Thanks for all that you do. You are a GREAT company, with Excellent Customer Service!!!
Chris Walker, Charlotte, NC
T098 refillable cartridges
Hi Izzy, just wanted to thank you for the cartridges and ink I purchased for my Epson Artisan 1430. Surprisingly (to me) they were actually recognized by the printer. I had bought the printer before and refillables from another company and they didn't work so I sent the printer back. So glad everything worked out this time with YOUR ink. Looking forward to buying from you again, AND recommending you to others (by the way, your newsletter is very informative and appreciated).
Mark Young, West Deptford, NJ
I'm thoroughly satisfied with your ink & your Brother replacement cartridges; they work just as good as the Brother product and at a fraction of their cost & my 8X10 color photos all come out looking great!
T060 reusable cartridges
Your cleaning solution helped rehabilitate an 8 year old printer, and it's working like new again. Also, your inks are printing out the best looking photos ever to come out of the printer. I very much appreciate the great products, great service, and great prices.
Richard Hunt, Riverside, CA
ordered 273XL for Epson XP-800
hello, I ordered ink from you recently and i will be a buyer from you from now on. I find it appalling that I bought a genuine epson ink cartridge and my printer rejected it but I can buy one from you and it works flawlessly. But the good is I found your website and everything is great.
ordered reusable T069 in 2010 and has ordered tanks several times
Since I became the Secretary of our lodge a number of years ago,
I have been buying ink from you. We do a fair amount of printing
and you know what the cost of Espson ink is. You have saved us a
lot of money. Your product is first-rate (i.e., don't believe the bunk about using after market ink) and your service is superb.
Jim Starks, Richmond, TX
ordered reusable T126 and has re-ordered tanks several times
Thank you for being the ONLY ink provider I have found who is trustworthy. I find that your ink gives me even better quality print jobs than the OEMs. I was pleasantly surprised to see that.
Judy Hammond, Butler Area News, Butler, Ohio
I have learned to trust/depend upon your great service. As I said "the proof is in the pudding". You sent me a $5.00 cartridge in place of a $1.00 chip. I wont forget. May you have a grand Holiday Season!
bruce corliss, Kenmore, WA
You guys are fantastic! You sent a bonus with our last order (head cleaner) which saved the day the very next week when we let one of the cartridges run out of ink while printing a large number of brochures and the printer head needed some serious cleaning. Your head cleaner saved the day!
Kathleane O'Leary the Undiet
T126 reusable cartridges for Workforce 3520
Love your site! I have it posted on my facebook page Speechtherapy4you, and I tell all of my business partners about it. Thanks!!
Kelly Mullen, Valencia, PA
This is the second time I am ordering from the site. So far I have been very happy with how long the cartridges last and how well they work.
Jason Burke, Orem, UT
T098 reusable cartridges for Artisan
I received my first shipment of reusable cartridges for my Epson Artisan 835 today and they work beautifully! I had my doubts, but you proved me wrong. It seems like these days all my bills just keep going up so it's really nice to find a place that will legitimately save me a substantial amount of cash. Thank you so much! Gave you a little shout out on my FB page too!
Timothy W. Curran, Hooksett, NH
T127 regular for Workforce 635
First time customer...I ordered all colors, including 2 high capacity blacks, and changed them all at once just as you suggested. After following your instructions, all went well! I'm so glad to have my printer back! Thanks a million! (a million colors, that is...LOL!) Again, thank you so much for all of your help. I shall probably be with you now FOR LIFE!
Melvin Elliott, Liverpool, NY
T127 & T126 refillable cartridges
Thanks Izzy. I've been super happy with the cartridges, so I ordered a backup set and extra chips.
Kala Crosby, Livermore, CA
T060 regular and refillable
I just want to say. I've been buying ink cartridges from you for years. Your products are great and inexpensive You've saved me a lot of money.
Thank you and have a good day,
Gerad Villaluna, Egg Harbor Township, NJ
T126 reusable cartridges
Just letting you know that I love your website and just re-ordered my ink. I posted you on my facebook page and my business page myspeechconsultant.com. I know my friends and colleagues will be interested.
Kelly Mullen, Valencia, PA
T069 reusable & T200XL refillable cartridges
I have been using your ink for a while and really like your company. Your customer service has been fantastic. Thanks again!
Sharman Mitchell, Wentzvile, MO
T127 single use
I am so happy with my purchases from your site. NEVER a problem! Thanks!
Stephanie Blackwell, Spring Hill, FL
T098 refillable cartridges
thank you for the BEST source for ink!
Juan Carlos Noriega, San Antonio, TX
T069 reusable cartridges
The Epson-compatible cartridges from Complete Computer Services are excellent quality. In my efforts to promote my fantasy trilogy, WATERSPELL, I've used CCS inks to print publicity photos of myself and my book covers. The color reproduction is extremely good. I recently got new author portraits done by a professional photographer; I bought the copyrights from the studio so I could legally make prints. My home-printed pictures look as good as prints obtained from the studio. After years of overspending on ink, I'm delighted to have found CCS!
Thank you for a quality product at an excellent price --
Deborah J. Lightfoot
Author of the WATERSPELL fantasy trilogy Waterspell
I just wanted to tell you how pleased I am with the cartridges for my Canon MX892. They work like a charm, something that could never be said for any cartridges I put in the printer I previously had.
Richard Duggan, Kaneohe, HI
bought T125 refillable
I just want to tell you how great your Epson refill cartridges are. If you follow the instructions, they last forever. Thanks for your wonderful products, it's too bad more people don't know about your company. I tell everybody I know about you. I write for the local paper here in Northern Virginia and will get your info out.
Please feel free to post my comments on your site. I'm sure that there are thousands, if not more, that NEED to know about this product and what it can do.
I would like to take a moment to say THANK – YOU for the product you offered. I spent about $250 on my printer and was getting ready to throw it in the trash because it just wouldn’t print properly. I came across your product and figured, why not and gave it a shot. Although it did not work for me the first time I tried, I was patient and gave it a second chance. This time allowing the product to sit overnight. Well, I certainly am glad that I did. Today, I ran the nozzle pattern check and then performed two factory head cleanings, and to my delight, I now have a printer that works like it did the day I bought it.
I will confess that I did use a lot more of the product than is probably needed but I don’t care because I ordered the bigger bottle and the results were definitely worth it.
I have your web-page saved to my favorites and if / when I need more, I know exactly where to get what I need and at a very low price along with super-fast shipping.
Floyd F. Thomas III, Fort Edward, NY
T079 regular for Artisan 1430
Thanks. Your product is much better than others I’ve tried. Also, your shipping is expedient, which I like.
Jerry Burgess, Pueblo West, CO
Thank you for living up to what you say on your site and delivering a product that actually works in my very tricky Epson printer. I’ve gone through several non- OEM suppliers/manufacturers and got a lot of heartache and agony using them. The precautions that you use pay off for people like me.
Doug Lackner, Lake Katrine, NY
purchased single use T069
Thank you! My printer is printing like a new printer again, and I will definitely be ordering again. The cleaning process was rather easy. I let the printer sit about 24 hrs with the cartridges in before plugging it back in. That's when my problems began. The cartridge/print head assembly moved to the far right, and made a high pitched squeal, followed by a error message "A Printer error has occurred. Turn off power then back on again. If problem persists, see the manual."
Finally, searching for a solution to the problem, found a remedy on a message board that worked for someone. Move the carriage to the Left Side, Power On the printer and slightly lift up and jiggle when it gets to the area where the error occurred, helping guide it along. I don't know why, but this worked! It now works great and the colors look better than this printer has for months! Thank you again!
Kenny Stevens, Atwood, IL
I ordered some cartridges for the Epson Artisan 1430 about a month and they work like a charm. I am part of a small business stuck in an awkward "growing pains" stage, where every dollar counts. We do our own advertising, and that plus our need to print out daily inventory sheets means that we go through a lot of ink. Everything in my order was exactly as described and we couldn't be happier or more grateful. My boss thanks you, and I thank you. We will definitely be ordering again.
Delancey S. Kim, Director of Operations, Memphis Beauty LLC.
I always enjoy reading your newsletter, and I also enjoy your ink. I print a lot compared to my friends, but only pay a pittance compared to what they pay. Thanks to you, I don't have to be concerned about running out of ink, cause I always have backup. Why are people so afraid to consider options to what the manufacturer offers? I wonder.
keep up the good work.
Joyce Brown, Tarpon Springs, FL
I have bought some epson cartridges from you a month or so ago. I'm very impressed. I sent your website link to my entire address book. hope you get some sales.
ron scalzo, Scalzo computer repair, Easton, PA.
I have been dealing with (other brand) for years. They used to be personable, local, inexpensive and reliable. But recently I noticed a change, and their customer service, although they treat you nicely and politely, is tedious with them stringing you along endlessly until they finally give in and send you another useless cartridge if you have the time to go through all the BS you already went through using the cleaning utilities and nozzle checks--wasting ink away on my Epson NX230.
Well, I finally Googled my problem, and it came up with your site and a forum about head cleaning. So I ordered the head cleaning kit from your website, and it worked LIKE A CHARM, I just can't believe it!!! Thank you for your quick solution and shipping. You totally ROCK.
Anne-Marie Connors, Kingston, NY
I would like to thank you for the great service and products that you offer. I have used your ink in my Epson printer and I am very happy with the print quality and also how long the ink lasts. I recommend CCS Digital to everyone!!!
Jeff Olynuk, Alberta, Canada
I started buying your inks and various other products over a year ago and found them to be exceptional. The price and site information is second to none! One of the great additions is the customer service and real person to person support.
Keith Reed, Newport News, VA
Reusable T069 cartridges for NX100
I have great results with your products and when I had an issue once it was promptly solved. I'm sending the link to your website to my nephew and to my brother in law.
Nicholas Shambro, Hawthorne, CA
I have already ordered from you before, but I am signing up for discount codes because I anticipate ordering a lot more in the future. You guys are awesome! I am in Canada and really appreciate your low prices, quick shipping and charming website.
bought t0273XL for XP-800
Hi Izzy, I just wanted to send you a quick note to let you know that I was able to install the big black cartridge on my Epson XP-800 with no issues! Yes I got the warning from the printer telling me I was using a non-Epson cartridge but I followed your instructions to the T and I was able to print a document. The quality was pretty good too! I haven't installed the other color ink cartridges but I am sure they will be just as great. I am very pleased I found your site. Now I can continue to purchase ink cartridges from CCS and not feel like I am throwing my money away! Now, if you can get me those refillable ink cartridges for my printer I would be ecstatic! Thanks Izzy.
Carlos Aragon, The Colony, TX
Upon ordering additional T126 tanks
I first ordered from you about a year ago. I was skeptical that your ink would work well in my Epson printer, but I was willing to give it a try given the savings. Obviously, it far exceeded my expectations.
Dan Freedman, Manhattan Beach, CA
using T098 regular cartridges with Artisan 837
The Epson people try to tell me I should use only their brand of ink, but my machine goes through Epson ink quickly and yours seems to work just fine and lasts longer. I've told all my kids and friends about your service; its worked well for me and my wife.
Gordon Snow, Salt Lake City, UT
You are good! This is my second order, and I'm thoroughly pleased! I recommended your business to a friend just yesterday. Thanks for the great service and products.
Dennis Rittenhouse, Point Pleasant, NJ
T125 refillable cartridges
You guys always have great product at the best price and are very helpful on the phone when I have called in the past.
Steve Barans, Grayslake, IL
T126 regular cartridges
Thank you guys for the fast shipping and low prices! I bought a black one at Staples and it cost me $22!! Will be ordering from you guys from now on!!! Thank you so much!!!
Sarah Marcotte, Melrose, MA
I started doing business with you from Los Angeles, CA where I lived for 45 years. I moved to Tennessee since I retired about 2 years ago. So far I find your company to be the BEST Printer Ink company. Your Ink Cartridges always work while other Online company’s ink can’t even be recognized by my Epson CX9400Fax Printer. It’s always a great pleasure doing business with you Mr.Izzy Goodman.
Richard Won, Crossville, TN
NX515 using T069 refillable cartridges
I use your refillable cartridges. I think they are great. I do lots of printing. No disappointments. Thanx for a great product.
I just wanted to send you a note thanking you for the newsletter. Yours is the only newsletter from any sort of vendor I have ever subscribed to (on purpose), and I always find it entertaining and helpful. I also like the way you personalize it with things from your own life and experience. I feel like I am dealing with a person and not just a company trying to sell me products from China.
I also appreciate your website and all the educational information you have out there - it is what made me want to order replacement Epson cartridges from you. My husband was always deadset against the idea of using replacement cartridges, due to the very real problems that are often experienced. He just never felt it was worth taking a chance- he and I have a small consulting company and this was just the cost of doing business. However, my printer uses a lot of ink and I just felt that we were wasting money unnecessarily. So, after doing a great deal of research online, I decided to take the plunge and order from your company- I just had a feeling that this was a company with integrity, and a company I wanted to support with my business.
I am happy to say I have not been disappointed! The cartridges work great, and the next time my husband needs ink for his printer (also an Epson), we will be ordering from CCS Digital.
So, thanks again for the newsletters and for being a “mensch” (I’m not Jewish but I think this word describes you perfectly). Feel free to post this email in your customer testimonials.
Vicki Falaguerra, SPHR, PMP, Harmony Software Solutions, LLC, www.harmony-software.com
Wonderful products, fast shipping and great service! Thanks Izzy! You the man!
Zach Schoenrock, Hinton, IA
ordered T127 single use
I'm a repeat customer and I love you guys. You're the best, keep it up and I'll always come back and for sure I'm recommending you guys to all my friends and even my job
Jose Mora, Las Vegas, NV
ordered T069 refillable
You're a Godsend. NO MORE will I buy factory cartridges! These work beautifully. I am TOTALLY impressed! I'll be sure to give everyone a link to your site. Wish I could thank the guy who pointed you out. I WILL be ordering again!
David Tibbets, Freeport, IL
ordered T069 refillable
I received my order yesterday, and replaced the cyan and yellow (the ones the printer said were empty) Epson cartridges with yours. In my case, your cyan and yellow cartridges played nicely alongside the Epson magenta and black. Even with only half the cartridges replaced, the colors seemed brighter/deeper, especially the greens. I was concerned that the dye-based stuff might bleed more than the Epson pigment-based inks, but I can't tell any difference in sharpness.
Thanks, Damek Svec, Ames, IA
ordered T069 regular
I ordered from CCS-Digital a little over a year ago. I found another company that had cheaper prices, so I ordered from them when my ink ran out. Well, after a fraction of the time, I am back to ordering from CCS-digital. There is no comparing the two companies. Sorry I ever tried somewhere else. What a waste of money!!
Deb Kaiser, Hastings, MN
I stumbled upon a little secret that I would like to pass along when refilling the Epson cartridges with the large ink bottles with the caps.
I really appreciate the savings realized in being able to refill my Epson printer with your REFILLABLE CARTRIDGES and your fine quality inks.
Jan R. Toubl, President / CEO TOUBL ENTERPRISES INC., Beloit, WI www.toubl.com
I am a repeat customer. Thanks for the awesome ink. Works great. Excellent company!!
Stephanie Gabbard, Macon, GA
I would like to just take this moment and say THANK YOU. I am a professional photographer. I use both the Epson Aristan 730 and the 835 printers. I use a continuous pump for both printers. They are by far the best quality printers that I have found. I have spent almost $700.00 for these two printers. My 835 print head went up while I was printing a huge job. I could not find anyone who knew how to fix it. It sat for almost 2 months. I finally found someone who would look at it for $150.00 with no promises. I started to google some information and came across your website. I called you and talked to you and you were very professional in regards in explaining to me in what I had to do. I ordered the large bottle of cleaning solution, got it yesterday. I did what you said and let it stay in overnight. Got up this morning like a child on Christmas morning ran to my printer ( a little scared). The printer is working like new. I have called all my photographer friends and told them about you. I WILL NEVER GO ANYWHERE ELSE for my supplies. Just wanted to take take this time out and say THANK YOU !!!!!!!!!!
Tom Famulari, Baltimore, MD. famsphoto.ifp3.com
I ordered a set of refillable cartridges and for my artisan 710 a couple of months ago and have now had a chance to put them through their paces printing a couple of hundred large format photos. I observe the following:
-the ink performs flawlessly
-refilling the cartridges was relatively simple and clean once I got a system going. The Artisan 710 has always hated having its cartridges replaced, even before I used yours: air seemed to enter the ink channel and cause one or more colours to stop printing. It was a rarity to not have to use up 1/3 of a cartridge of in head cleaning cycles to pump the air out and restore a proper nozzle check pattern again. Your refillables seem much better because the ink seems to flow much better without the internal foam/sponge that replacement cartridges have.
John Gudmundson, New Westminster, British Columbia (Canada)
I have been using your inks for a couple of years now and love them. I am a watercolor artist who prints both notecards of my paintings and prints of them. I use your inks for the hundreds of notecards and once or twice a year I swap out the inks for durabrite waterproof/fade-resistant inks to make my prints.
Diane Nelson, Minneapolis, MN
Just wanted to let you know your trick totally fixed my printer! I am so pleased with the service and products I've been getting from you guys. Keep up the good work!
Alexa Tobiason, www.littleredheadbooks.com
Great to find a reliable, caring business. We have also always tried to run our business that way, and feel that God has blessed our efforts far beyond what we would have thought!
Best wishes, Jim & Charlene Sullenberger, Mountain Valley Video, Hendersonville, NC
First of all, your products have saved me so much money and headaches over the last few years. Thank you.
2nd of all, your personal customer service is awesome and rare.
3rd, your dedication to your customers is proven by your efforts on a measly $29 order.
I can't thank you enough for putting it to Epson, they are such criminals ! In this day age, you and your service are rare. Keep doing what you're doing.
Mario Leone, Torrance, CA
Customer ordered reusable cartridges for NX230 and sent this on the second order.
The last order of ink was awesome! Can't believe I ever paid full price for ink... now I know better.
Jeff Whitney, Plantation, FL
I just had to email you to tell you that due to personal and other reasons unknown, I finally replaced all my cartridges with the ones that I purchased from this order. They all worked and the printer is even showing me the ink levels. You are a genius and if anyone mentions buying ink cartridges to me in the future, I will definitely send them your way.
Thank you again,
Donna Cannon, Selbyville, DE
I got your head cleaning solution for my Brother LC65 printer. Gave a small shot to the black ink nozzle waited per instructions and it didn't help at all. 2nd try I gave it a big shot of solution, waited for 4 days and came back, BINGO the second or third test print was perfect and I've saved the printer from the trash.
Great stuff, will now order my ink from you guys and no longer bother with Brother inks.
John Doughty, Yucca Valley
Your SEO book was very helpful and I am greatly appreciative at how far you go out of your way to help by thoughtfully contributing ideas and recommending businesses that might help with my specific issues. I am now embarking on overhauling my website and will have your tips on hand.
And... you folks have excellent inks. I was about ready to ditch my last printer as one more failed attempt to obtain good copy for my brochure work at a good price - CCS has outperformed every other 3rd party ink I've attempted for this purpose. Months have gone by since I gave my first review and the printer is still thriving on CCS inks.
And ... you folks have a great website. Full of fun and good ideas. keep up the good work.
this letter went on for several pages, so I condensed it to save space
Recently I bought a new "Artisan 50", and the ink that came with it just ran out. So I'm getting ready to put in the "refillable" ink that I received from you about a week ago. As I was looking for the ink, I remembered that I never replied to this e-mail. When I originally read this e-mail from you, I thought to myself, "Offering to look at my SEO. Hey, that's really nice of him." And I was going to reply, but I got distracted on something else before I could respond.
Okay, I don't want to bore you anymore with this stuff; you have things to do. I just wanted to say that I wasn't surprised when you offered to take a look at my SEO (I've told people that your SEO pdf is the best $19 they will ever spend). It goes along with what you so skillfully convey on your website. Whenever the subject of printers or printer-ink comes up, I always tell them about your website.
A while ago, I had a customer of mine tell me about this website that sells cheap ink. And I immediately said, "STOP! Before you buy anything, I want you to check out this website (yours)." I told him that while the pricing may be similar, he would be better served doing business with your website instead. And, of course, he asked me, "Why?" And I simply told him that he'll be dealing with a business that has a "heartbeat". A business that is made out of "flesh and blood". I told him, if you want to do business with a website that has no "soul" behind it, then be my guest. The site you found is "cold". It's nothing but "circuits" and "diodes". Just take a look at this guys site, and it won't take you too long to wish that EVERY business would adopt his business ideology. You'll be dealing with someone that will bend over backwards to make sure you're happy. Now he doesn't say that in so many words, but you'll quickly get a sense of exactly what kind of person you're dealing with -- someone that cares. I've never met him, but I'll bet he's the kinda guy that would lay down his jacket so a lady could walk over a puddle. With this other place, you'll be dealing with some underpaid person that doesn't get paid enough to really care about the business they're working for, and by extension; care even less about you. With this website, you'll be dealing with the person that cares most about the business -- THE OWNER!
Okay, I hope I haven't taken too much of your time. And I'm so glad you have "refillable" cartridges now because that really gets the ink price down. I love it! And thank you again for offering to look at my SEO. I'm going to take you up on the offer in the near future. Thank you Izzy...
Bob Richter, Sebastian, FL
We recently purchased a set of cartridges (as a test order) for an Epson Workforce 845 and were very pleased with the cartridges. They actually worked! Which has not been the case with any other set of cartridges that we’ve purchased.
Kathleane O'Leary, KCO Services, Santa Ana, CA
The head cleaning solution worked GREAT! The directions were spot on. I left it overnight and tested it the next morning. I have a Epson Workforce 600. It was super easy to use the cleaning kit. This just saved me a lot of money on a new printer. Your company (and customer service) is amazing and your prices are beyond fair. If computers had a speed dial, you would be on mine.
Can't thank you enough!
Laurel Strasser, Mulberry, FL
I bought refillable cartridges for Epson workforce 845. I just installed them and awesome it prints the black BLACK not grey like my old CISS. I wish I would have known about you way earlier. You sell a great product thanks a million.
Fast delivery, a great product and great customer service.
John F. Holliday KS
all the cartridges from my last order are working fine and the colors are great. I didn't think I could use them in brochures, but they work much better than expected.
Tina McMullen-Flood, Delray Beach, FL
FYI: this is the second time that I'm ordering from you. The quality of the products and the customer service were just excellent the last time. I was very happy with the whole experience.
Mike Decker, Doral, FL
Hi izzy - here's my 14th order for tanks (attached). Your cartridges are still working perfectly after all this time. A great product!
Regards, Guy Chiapparino, Bronx, NY
Good Morning Izzy,
Just wanted to tell you that I appreciate you newsletter and am now sending it out to over 200 of my email contacts in hope it will get you some new customers and also educate them to other computer info you post. Thanx for being such a reliable business, love the products.
Wayne Golden, Mercedes, Texas
You have the best customer service and prices I've ever seen. I pass your information along to friends and neighbors ever chance I get. You are the best!
Larry Petersen, South Jordan, UT
Thank you Izzy! Received the drum today! Prints crisp and clear now. Thanks for the fast service and the right products.
Lelia Dowd, Saylorsburg, PA
Signs & Designs By Lelia 570-350-0454
Note with an ink order:
I have purchased from you before. And I would like to thank you for your service. And I love the ink you sell. Thank you.
Tabish Zaidi, Calgary, AB, Canada
I ordered a double set of 126 cartridges with ink for the Workforce 630 back in April. You were short a cartridge but shipped what you had and sent a single blue at your expense before i could add to the order to make it easier on you. Blessings! I could not ask more. I finally ran down on the Datek Cartridges which i had been using with mixed results. I wanted to use your system with the "yorker" style bottles and have been more than happy with their installation and performance so far.
I have dealt with Abc Ink, Mr Inkjet, Print On a Dime, and a large good product firm in New York i can't remember their name now. I have refilled my cartridges for 20 (?) years and so far you are the Best of the Best!
Thank You Very Much for a good product! And Great Service!
bruce corliss, Kenmore, WA
I just wanted to write and thank you for your prompt service and knowledgeable customer service. I have purchased a number of refillable epson cartridges from your company. They arrived quickly and have worked perfectly. With so many companies online, the most important feature a company can offer is the element of trust. Your company offers products and services that have earned my trust and I recommend CCS-Digital to anyone yearning to jump off the printer manufacturer merry-go-round paying astronomical prices for ink. Consider this a public endorsement.
Dr. Gordon Goodman
Media and Entertainment Psychology
www.GordonGoodman.com YouTube Site: MediaShrink www.nuwerks.com
Very satisfied. Reading all the hype from Epson about only using Epson brand cartridges made me skeptical about purchasing knock off inkjet cartridges. But also paying over $13.00 a pop for the Epson cartridges was also getting old. I ordered a small quantity order from ccs-digital and was pleasantly surprised with their quality. Everything the website claims. Great color and they do hold more ink than the Epson cartridges. You cannot beat the price and when factoring the value of your time and gas to travel to the store it makes it even a better value ordering from ccs-digital. The most impressive aspect of ccs-digital is, that after ordering over 100 cartridges, I experienced a problem with three black cartridges. I emailed the website and within 20 minutes received a phone call from the owner with technical advise on working through the problem. After several unsuccessful attempts he informed me that he would be mailing me replacements at no charge. I received the replacements within 3 days!
Anyone can market and sell a product but it is rare when you find a company that actually backs their products without a big run around.
Dick Lundblad, Lundblad Construction Inc., Marietta, NY
Myrtle Beach Condiminum Rentals
Just received my second order from CCS and once again was pleasantly surprised by the rapid service. I'm using the refillable cartridges in an Epson NX 415. I've recommended you to all my friends as a great source of ink and cartridges at the lowest prices around.
Ron Altman, Niceville, FL
I am very pleased with the product: CleanerPro-Epson_Head__cleaner. The head cleaner saved an Epson cx8400 from the electronic scrap heap. One head was not printing at all and the others a little more. I tried other remedies found on the web that only seemed to make matters worse. After checking the cost of a brand name printer and bulk tanks for heavy graphics printing, I decided to give cleaning one last shot. Ordered and received the Epson cleaner from your site and after one application plus an 8 to 9 hour wait the printer was fully restored. Total savings for me = $300+. Thank you very much. Keep up the good work.
Albert Caldwell, Syracuse, NY
Good Afternoon. I'm ordering the refills for the cartridges I bought. They work great and the prints are looking great too. I'm printing 13x19 prints for a county fair in August.
Have a great day.
Robb Krieble Photographeremail@example.com
Thank you very much for the amazing ink! We will keep on coming back for more. Have a great day!
Niktronix, Medical Lake, WA
Got the cartridges, and I will definitely order again soon, and recommend you to everyone in my homeschool group as well. Just wanted to say, I put your cartridges through the paces and they performed without a single problem, no hardware printer reset necessary (it took twelve resets for the Costco refills to be accepted by my HP printer), and the best is they do not leak half of their contents into the printer like the ones from Costco. Thanks again!
Birgit De Gregorio, Tucson, AZ
All inks are working great, Izzy. It is a blessing for sure.
Thanks, Jim Miller, Spokane Valley, WA - www.booksinmotion.com
I have purchased a set of ink cartridges from you and they work flawlessly. I could not be happier with the price and quantity of prints I get with your cartridges compared to stock Epson.
Todd Espeland, Kansas City, MO
I ordered ink cartridge in the early evening of Wednesday, May 16, 2012, and it was delivered early in the afternoon on Monday, May 21, 2012. That's excellent service by any definition of the word. Thank you for that.
The ink cartridge works very well indeed in my Epson Artisan 835. (The printer has refused cartridges from other suppliers.) Again, excellent service. And again, thank you for that.
Ken Cates, Little Rock, AR, Satisfied Customer
You asked me to let you know when I get the cartridges. Well I got them today in morning. It takes around a week to get in Canada.
I also tried them, I am so excited that they work. Thank you for great cartridges. I will buy again, and I will let anybody know about your services.
Iman Chalabi, Ontario, Canada
I was nervous about trying third party ink in my Epson, but tried yours and I certainly appreciate the savings. Thanks!
Gary Englander, Paxton, MA
I was very impressed with your commitment to customer service from the first time I spoke with you. I called on a holiday weekend expecting to leave a message, and you answered and took time to school me about the ink product I needed to purchase for my printer.. You sold me for life from that moment and I also realized that this over the top customer service was the best way to build a business. I have been doing the same thing with my eBay customers and it is paying off very well.
I started learning HTML and WEB programming on the W3 schools site a long time ago and should have stuck with it. I need to get back to it and learn the material and I am sure your book and HTML101 Videos will help.
Thanks again for everything..
Colin and Kimi Pearce, KP Industries, LLC, North Fort Myers, FL
Hey, just got my nozzle cleaning kit today and tried it. With your online instructions, it worked the first time out!!!
Epson wanted me to take the machine in for repair -- at least 30 miles and hauling the printer on public transportation. For about $10 you saved me so much trouble.
Thank you so much!
Valerie Peterson, New York, NY
I want to tell you how much I like the refillable inks. The color is great! My print heads have not clogged at all, (they were clogging regularly before, whether I used Epson or off brand, it didn't matter.) I've been able to print and print and print! You have made my life better!
I have been meaning to write this for your unsolicited testimonials.
I have been using your regular ink cartridges now for 2 years and they have worked great. I love the refillable cartridges better since I am in the business of doing digital printing I cannot afford to run out of ink, so those are even better. I own 2 Epson 1100's and 3 Epson C-120's the great thing I love about these 2 printers is that the cartridges are inner changeable with each other. So I never have problems, as if I do I can exchange the cartridges with another machine. Every once in a while it will say out of ink or doesn't want to recognize the cartridge and then I just pop the cartridge out and put it back in and that solves the problem, I hate that Epson tries to make it hard to use other cartridges with their printers. The couple times I have had problems you have been there to help or have replaced a cartridge that I couldn't get to work. I recommend everyone to you for cartridges.
Gary Wing, Chicago, IL
CSI Chicago Inc. (773) 665-2226
500 Full color magnets only $120.00 with no setup charge. Full color banners (1 pc min). Any size banner you need we can make!
I have been using your refills in my epson 725 for over 1 year --- It is great --- Now have a new 323 to 'outfit' --- Really appreciate your tel help --- Great to be able to talk to a real person
Clark Denslow, Madison, CT
I used the cleaner on my Artisan 810 and it worked great. I had two colors that had run out and I hadn't caught them in time. Both nozzles were not working, so I feared they were beyond hope. I used the cleaner the first time with no results. I almost gave up thinking that the heads were gone. But your article said to try and leave it for a longer time than just 5 hours. So I used the cleaner again and let the printer set for 2 days. I also left it on. Low and behold when I printed something on it after leaving it for that time, it printed perfectly. Actually it looked like a better print than I was getting before. Thanks for making this available at such a great price. I am a customer for life now. Thanks for all your great help.
John Duffey, Gainesville, VA
Thanks for the superb service. As usual the cartridges work perfectly in my Epson Nx415. It has been a pleasure dealing with you. Again thanks
John Battell, Largo, Florida
So far so good on your Epson refillable cartridges! They far and away outlast those chintzy cartridges from the manufacturer and sold through Staples, etc.! I love their tranparency.
Jan Toubl, Beloit, WI
WoW Thank you so much for the quick reply Izzy.
I did turn it off and on and then tried re inserting the cartridge and IT WORKED!
Thanks so much to CCS Digital for not having me throw my epson in the trash! Just couldn't afford to replace the cartridges any longer.
I will tell everyone about CCS Digital and the fabulous customer service. Who has customer service like this?
I'm keeping your advice taped to the side of my printer for future use.
Thanks once again, Sondra Scerca, Prescott, AZ
About ten emails have gone between us since March 1st concerning my printer. I cleaned those nozzles enough times to use up i/3 of the cleaning solution and nothing was happening. I didn't see the printer print magenta since January and really thought it must be broken. I went through 10 cartridges from Carrot Ink and got error after error, problem after problem. Every time things started to look a little bit promising, my hopes were dashed.
I kept persisting, due to your recommendation of the printer and the fact that you wrote back again and again. I was impressed by your enthusiasm (though I was cursing Epson) so I continued. Maybe it's because you are a fellow NYer and I kind of think of you at this point like the Dr. Bronner of ink cartridges that I kept on it, inspired by your stories of printers loosening up after a few days or weeks. Kind of like printhead constipation that can be cured if done right. The appreciation of your customers also had the effect on me of really wanting to make this printer work again, though I thought that for the amount of time I was putting into this, I could more easily just buy a new printer.
I was really at the end of my rope on Monday when I got your last missive. There was practically nothing coming out of the printer, just a bit of patchy nonsense, no black, no magenta, cyan disappeared, magenta not seen in nearly 3 months. I complained to Carrot, they said to send the cartridges back for refund. So I took the remaining carts out of the printer and thought OK, i can throw the printer out or give it one more last go, cost be damned. So I injected the heads one last time, reset the printer, and put your new color carts in it as well as two new black Epson cartridges (since I'd drained 2 of the 3 black carts you sent me accidentally). If it didn't print properly, as it hadn't in a few months, I'd throw it out, period, and never bother you again or bother with an Epson printer. With little real hope, but resolve to make a final decision today, I printed a nozzle check, expecting nothing.
Lo and behold! I can't believe my eyes! It started printing nearly perfectly right off the bat. I ran a couple of nozzle checks and it looked great. A couple of prints of color charts and it is restored. I'm now a true believer in your advice and am glad I persisted with your encouragement.
Thank you ever so much. I'm buying ink from you from now on and shall recommend your products to all my friends. I'll send another order for carts right away.
Mahalo and aloha,
Richard Duggan, Kaneohe, HI
This customer has an Artisan 837 which - along with the 730 - doesn't always recognize refillable cartridges. We sent him a free refillable to try along with a set of regular cartridges.
The order was received today...only 2 days; amazing. I replaced the black with one of your black single use carts and the printer recognized it as OEM stuff. Since I was on a lucky streak, I inserted the test refillable you sent and it recognized it also as OEM stuff.
Good riddance OEM's!
I'm happier than a clam at low tide.
Don Donat, Escondido, CA :))
Been a customer for years. Started with regular inkjet cartridges, but switched to refillable cartriges and large bottles of ink. Very happy with the products and the service.
John Rothermel, Pittsburgh, PA
You were right about the quality of your ink cartridges. They do print better than epson ink on glossy or epson paper. My printer is pretty much running 24/7.
Here is my online shop:
Everything on my shop is printed with your ink cartridges, and again color comes out pretty well on uncoated paper.
Have a great day
Just wanted to say thank you for sending the ink out that fast! You rock! And this brand with no box works just great in my printer! I didn't have to do any head cleanings to get it to work, it worked straight out of the package!
Jessica Collins, Bristol, CT
You have been a great blessing to me in allowing me to print within budget on this printer. I would have trashed it but for you guys. Thanks for the heads up on Staples. I missed it.
Denver Dolman, Elgin, TX
Quite awhile ago I bought the refillable ink kit from you. It was for my Epson Artisan 725. Since then I have printed hundreds of photos-literally. I still do not need any ink. My light magenta is down to half a bottle as of today. My black and dark blue bottles are still 3/4 full. I am 100% satisfied. I just bought a brand new Artisan 710 for my daughter at a very good price. I know what to do when she runs out of ink.
Tom Anderson, Overland Park, Kansas
This is about my third order from you; I've always been very pleased and satisfied with the results and quality of your inks. The reusable shells and the snap-in tanks make for significant savings.
Arthur Derbigny, La Junta, CO
just wanted to say I tried it (the head cleaner) tonight and it works! saved me from trashing my epson 1400! thanks a million!
Andrew Clark, Photo FX, Chateauguay, Quebec
A 70+ woman in California wrote a long letter about all the issues she was having with compatible cartridges she had purchased locally. We sent her three different sets to try out, regular, reusable and refillable. This is her response:
1000 thanks Izzy, you are the greatest
Just went to the mailbox and found your package with the cartridges. Immediately I went with the new Epson C82+ through the routine recommended by you (turning the printer 4-5 times off and on without cartridges). Then I installed the full set of your refillable cartridges into this printer, which was the most difficult printer, and bingo it worked. What a relief. Then I did the same routine with the older Epson C82+, installing the brand new (reusable) cartridges with tanks, and a second bingo. It worked too. Absolutely amazing. I trust now fully that also the third set will work when the time comes and they need to be installed. Obviously the cartridges from the Californian supplier have a compatibility problem, not yours. In the beginning of the coming month I will pay you for this shipment and I will probably order additionally some refill inks. I had those from you before and they worked fine then. I feel more comfortable with the refillable kind, or with your single use cartridges, your brand only. You state on your Website that you guarantee that your cartridges will work, and this statement is 100% justified. I probably will send you all my leftover cartridges from the California supplier, but don't want anything in return for those. I would not try to install those again, because they were the ones that started the incompatability problem.
I am eternally grateful to you for getting me up and running again, now already for the second time. I must say you really go above and beyond your call of duty. I would anytime recommend you and would even add my word and promise for proper functioning to my recommendation. Thank you so much, Izzy. In Germany we would say in such a case: "My gratitude will forever crawl behind you."
Heidi Scholz-Brown, Bakersfield, CA
Workforce 520 refillable T125
Your refillable cartridges work great, when others failed to be recognized. Good doing business with you.
Joe Elder, Austin, TX
I just had to write and tell you how thrilled I am with the Epson Head Cleaning Kit I recently purchased. My very heavily relied on WorkForce 1100 had flat quit printing blue. I ordered your kit, followed the online instructions carefully and the printer is perfect! 100%. It took three shots with the cleaner but it's working great and there's a BUNCH left over for future issues.
I can't tell you how impressed I am with CCS products... great products at the absolute best price.
Thanks so much.
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From a customer with an Artisan 730 to whom we sent an extra reusable cartridge for testing. They do not appear to work in the A730 printer.
Hello, thanks for sending the ink cartridges to me so quickly. Unfortunately, the extra reusable cartridge you sent doesn't work with my model printer, which is the Artisan 730. The disposable cartrideges work excellent and the prints from these cartridges are beautiful. I'm actually about to order another set right now. Thanks again and pleasure doing business with you.
Jody Swindall, Waco, TX
Your product has been better than advertised so far, Izzy!
I just placed my first order, and quite frankly, was blown away by your prices. If the quality is satisfactory once I receive my new cartridges, I’d love to spread the word.
Sincerely, Rich Cirminiello
Thank God for companies like you who provide us with top quality ink for a great low price!
Dan McGowen, Savage, MN
Izzy, I don't know how you do it. I ordered some cartridges for my Epson 520 Workforce on Tuesday and they arrived on Wednesday! Unbelievable. I know your operation is extremely efficient but you must have a real "in" with the USPS to make this happen. Thanks again for your great products and impeccable service.
Gary E. Osius, Manhattan Project Design
Customer ordering a second head cleaner: This is a great product at a great price. I bought one several years ago and it works great. Can't find it so I need another one.
John Bresnik, Escondido, CA
Received the black ink cartridge, installed it, and that immediately fixed the "rejection" problem. Two head cleaning operations with your kit later and suddenly it broke into perfect printing again, with a pristine nozzle pattern -- better than I have ever seen on the machine before.
It would appear that I've witnessed the second coming of Epson!
John Danneberg, San Jose, CA
I usually print something out at lest twice a week and have never had a problem but today my Epson WorkForce 615 was "skipping" and "fading" every 4th and 5th line in black.
Followed your instructions (with the cleaner) except waiting 5 hours - I needed a schematic immediately. Everything was back to normal on the first page - took me less then 5 minutes total time.
Thank you for your good advice and excellent products.
Harry Moody III - Southern Air Solutions - Guyton, Ga.
from a customer after we advised him to try our cleaner and let it sit for at least a day
EUREKA! IT WORKED! I have black print again after a 2-day waiting period. Amazing….
My gosh, you all are WONDERFUL! I’ve really tried to get all my friends to use you. I need to ramp up the pressure.
David Bilodeau, Dallas, TX
Here is a test print from our Artison 837 printer. We are very pleased with the cartridges you sent us. I hope that this image may be helpful to you in selling your products, so I thought I would pass it on.
David Jamieson, Owner / Photographer, ENVY PhotoGraphics, Cheyenne, WY
I am still testing and so far have no complaints. Great customer service (who answers emails at night and on weekends)? And it really is a lot of ink! Thanks again for the great response and will do business with you guys as long as I have a business!
Brian Q. Nguyen, www.glitzoo.com
This customer's Epson printer died. He then bought a Canon and ordered cartridges but forgot that he needed two gray ones. I told him I would refund the shipping for the gray ones and would give him for credit for his unused Epson cartridges.
THANKS AGAIN. I WILL ORDER THE 2 ADDITIONAL CARTRIDGES RIGHT NOW AND PAY FOR THEM USING PAY PAL. YOU ARE SUCH A NICE PERSON, AND I'M SO SORRY THAT THERE IS NO ONE ELSE I CAN BRAG ABOUT YOU TO AS I'VE ALREADY TOLD EVERYBODY I KNOW, JUST HOW SPECIAL YOU ARE TO DEAL WITH. SINCERELY,
JERY FREYER, Douglaston, NY
Thank you for my order of cartridges. I appreciate the extra 1 you sent. Since my first purchase last year, they've worked great. I've been spreading the news to friends and family. Thanks again and enjoy your holidays.
Marie Garcia, Somerville, MA
using our head cleaner on a clogged printer
I pulled all 4 cartridges per the instructions. Added fluid to all four ports. Waited for about 6 hours. After several attempts, things started improving. This is a link to the test page I was printing. http://inkjetprinterhelp.us/Color.html IN any case… It appears that everything is back to normal. Thanks again!
Travis Rayner, Mobile, AL, www.enotam.net (My Flying Events/Info Website)
I had a bad clog (didn't know it). Thought my printer was shot. Before giving up went to your web site and saw the page for the cleaning kit. My printer had the same symptoms. Ordered it. Got it. Watched the YouTube link. Waited 8 hours. No joy. Went back to your web site. Read the part about a printer sitting for a month before the clog cleared. Figured, try again. Waited four hours. No joy. Dejection. Figured damaged print head. Nonetheless, tried again. Waited a day. Plugged it back in. Said Yellow was bad. Did the replacement (have you refill cartriges--yah!)---cha ching! Printed perfectly! Thank you for preaching patience Izzy. You are the King of Ink!
Kevin Gaza, Greenwood, IN
I ordered two sets of refills for my color printer months ago and I use the printer often. I feel compelled to tell you that it is the very best refill system I have ever purchased, and I have used refills from at leat a dozen other companies over the past years and with great disappointment.
I have many e-mail friends and I am part of a very large community here in the South Bay Area in Northern Califonia and I will send a message urging all of them to purchase your refills and products.
Thank you for providing a great and incomparable product to users like myself.
Yousef Salem, Sunnyvale, California
We received the ink carts today. I want to thank you for the fast shipping. The ink works great. Thank you so much for saving us money on printer ink, and we will definitely buy from you in the future.
Jonathan Gay, Belfast Prince Edward Island, Canada
Thank you very much. I ordered my Epson ink on Friday and received it on Monday. I put it into my printer and it works wonderful!! I will definitely recommend you to all my family and friends. Thanks!!!
Deb Kaiser, Hastings, MN
Just want to say thank you! I received my ink order and they work GREAT!!! I will be letting all my friends know about your products. Hey I will even suggest your website to anyone I see in the ink department at wal-mart!
Thanks so much
Felicia Wright, Mortons Gap, KY
(bought T125 refillable)
The new cartridge worked without a hitch. You saved me a lot of money. I was heading out the door to buy a new printer that wasn’t such an ink guzzler. Installed only the black with no problems. Glad I found you.
Izzy, besides buying your reusable ink tanks for my Epsons, I wanted you to know that I check here often and have learned a great many things from your site. Thank you so much for all the free advice. You are the best!
I wanted to pass along to you that, as often as possible, I recommend your site. I just commented on a Yahoo Shine page titled Upgrade Your Life: How to save on printer ink costs which mostly had to do with refilling. My comment is below.
I have 2 fairly new Epson printers and the ink cartridges have a chip that burns out when the printer decides they are empty so they can not be refilled. After days of web searching, I found a company that sells a way around it. For $28 initial set up (Artesian 710) you get 6 reusable cartridges and 6 color tanks. The tanks snap in and out of the reusable cartridges and hold twice as much ink as the OE Epson cartridges. After that, refill tanks are only $3 each. They also have great deals on cartridges for HP, Brother, Canon and laser toner as well as cleaner and refill kits. These people are wonderful to deal with and shipping is fast and dependable. Google ccs-digital. I know this sounds like a commercial but, because of this company, I can afford to actually use my printers again.
Your service has been outstanding in the past and I look forward to continued great service.
Scott Corwin, Glendora, CA
I've used these cartridges in my Artisan 810 without problem so far, even when replacing them "one at a time." Thank you for such a great value!
Cary W. Wilkins, Houston, TX
I just received my order of reusable Epson NX510 compatible ink cartridges. I immediately started printing photos of our granddaughter and they are flawless and the colors, beautiful and no streaking. My wife is thrilled!
THANK YOU THANK YOU THANK YOU for distributing a good product like this!
David Bilodeau, Dallas, TX
I really love my Epson printers and especially love the fact that I can now afford to use them. Thanks so much.
Gregg Lentz, Corpus Christi, TX
Repeat customer. Thank you so much for quality ink for such a great price!
Tuyen Nguyen, Auburn, WA
I am a satisfied customer and the value on your inks are amazing. I have recommend you to all my friends.
I purchased the Epson printer for the color fastness of the ink. I had need to make signs at that time, that would stand up against the California afternoon sun. I currently have one that has been up for more than 4 years. Still is in excellent condition except for the dirt. With my last purchase from CCS, I will most likely require a new printer before I run out of ink.
Hi, my name is Rachel Ogburn. I placed an order for ink refill bottles yesterday, and did not mention that I was a repeat customer. That is pretty obvious, I guess, but I wanted to make sure you knew it. I love love LOVE your toner! It works perfectly with my Epson printer, at a fraction of the price for Epson cartridges. I ordered the first set of refillable toners several months ago, and still have ink in them. They are just now getting low, so I wanted to be sure to get the refills now. There is no one else with the quality and prices that you offer. Thank you so much for your services!
-Rachel Ogburn, Hartsville, SC
Thank you so much for the prompt reply. You seem to have excellent customer service down to a science!
- Paul Vellucci : )
Yesterday my wife was about to go to the local Cartridge World to buy replacement cartridges for her HP printer. I stopped her on the way out the door. The last tine she went there she spent over $60.00 on 1 black & one tricolor replacement cartridge. I went to your web site this morning to order the HP cartridges. You gave me 2 ea Black + 2 ea Tricolor for what Cartridge World wanted to charge me for just 1 of their color cartridges. Thanks for your fair pricing and fast service.
A Totally Loyal Customer,
Thomas E Tomasik, McMurray, PA
I am just dropping you a note to let you know how pleased I am with your excellent service. I bought my Epson Artisan 725 back in December of 2010. I saw your website in January of 2011 when I ran out of ink. I was very impressed with you over abundance of information on your website. I just had to call. You convinced me to try the dye inks instead of the pigment inks. You also showed me how to save money on my purchase and you took the time to answer all of my questions. However, what impresses me the most is that I do call you from time to time when I have a hiccup or just for some general info. Even though you have other things to do, you take the time to explain things and help me out. Well, here it is, July of 2011 and I just called with another question but I still do not need any ink and I print a lot! I am an amateur photographer that actually knows what I am doing and I can not say enough about the quality of your ink. The colors are extremely vibrant and true to what I see through the viewfinder. I work in retail and I can tell you that customer service is what it is all about. Thank you.
Thomas Anderson, Overland Park, KS
I love you guys! Your prices are great, and the ink lasts a really long time. Thank you so much for offering a sane printing experience!
Howdy, don't know who I talked to but I had a bad cartrige, the man was very polite and sent a replacement out right away, such a pleasure to do business with people of this caliber in todays world where most people are just rude, wish I could give u a name but I failed to get it however you can probably look it up and give that man a raise, everythiing working great now
This customer bought the new T125s for the NX625. I warned him of the possibility that he would have to change all 4 cartridges and he wrote back to say he was able to change just one at a time.
I just installed the black ink and it works great! I'll let you know when i install the color when it runs out. thank you for your kind service.
I ordered items on Thursday afternoon, paid you over the phone by CC on Friday afternoon and RECEIVED A SHIPMENT ON MONDAY MORNING RIGHT HERE IN GILROY CALIFORNIA. How did you do it? There is a SERVICE!!!!
Thank You again.
Consider me impressed, with your rapid response time and friendly, helpful attitude towards this new customer!
Jery Freyer, Douglaston, NY
Wow- that is without doubt the fastest customer service response I have ever received! If you're wondering how much of an effect superior service has, I recently recommended your site to two coworkers who were complaining about the high cost of ink for their HP and Epson printers.
Thanks for everything,
Timothy Fuhman, Redmond, WA
I am a repeat Customer! I just have to say, you have saved me alot of money on cartriges. THANK YOU! Now my whole family(also extended familiy) are enjoying not worrying about wasting ink.
George Joseph, New City, NY
I received your Epson head cleaner yesterday and used it last night on the Cyan color, I put the cartridge back in and left the printer off untill this morning and it worked great. Even after five head cleanings the Cyan did not print but one shot with your cleaning system worked great!
Love the ink cartridges you provide - they are a a great deal!
The cartridges you sent me for my Epson Stylus CX8400 are still printing and working beautifully. There's no question they hold much more ink than original Epson cartridges and they don't clog up either. Thank you!
Thank you for the super fast shipping and extra cartridges.
I have told several of my friends who are college graphic design students about your ink. I think your ink will be a hit at my university. A lot of graphic design major students own epson 1400 printers and they constantly complain about how expensive epson ink cartridges are. It will be a good idea to pass out some flyers. Let me know if you are interested in, I can help you to put out some flyers around our design department.
Thank you Izzy!
I want to take a moment to let you know how happy I am with your product and your service. Your prices are unbeatable and I have always recieved my order quickly. There are very few companies I deal with that are so nice to work with. Thank you!
Have a wonderful day,
Nicki Nicely, Raleigh, NC
I received the 6-pack cartridge very quickly: I ordered on Wednesday and the pack arrived on Friday. Quite astonishing.
I installed the cartridges and it worked perfectly.
I will order more items from you, will tell my friends, and provide free publicity for you.
Dzung Duong, Silver Spring, MD
I bought my first set of reusable cartridges a year ago and they have been awesome!!!!
Gabriel Herrera, Azusa, CA
A very pleased customer. Once I cleared all that thick OEM ink out of my Epson NX200 my tax form(s) prints look like they came straight from the IRS.
Michael Paul Dumic, San Antonio, TX
oh you're awesome,,,, i didn't remove the plastic plug because the sticker above it says not to remove... but that was it,,,, all i had to do then is just run the maintenance cleaner on the copier two times and everything is good....... i still want the cleaning kit though,, specially since your not charging me shipping.... you made my evening thanks... i thought i was going to have to get a new printer...thanks again for all your help...i will definitely keep buying ink from you...
I absolutely love your product. I win every contest for least costly printer products[by a huge margin]. I tried convincing my friends to try your product, but you know how some people can be. Too bad for them. Everything you have told me is true. Since i am the novice by many years in my group, I am not regarded as a pro testifier[sic]. I am however, hugely happy with your products and services. Feel free to use my testimony.
neil edelstein, Lawrenceville, GA
Thanks for the great service, very impressed with the fast shipping. Will use/recommend you guys again.
Infocus Productions, Long Beach, CA
The ink you sent me is so good that I installed it in my new printer INSTEAD of using the ink that came with my Epson printer...Amazing!
Jake Sommers, Owner, Basement Production LLC, Otsego, MN
I recently ordered a head cleaning set and it worked great. Thanks to you, I did not have to replace my printer.
Martin Bleich, Mesa, AZ
Great Izzy. Thanks for all your help. The Artisan 810 arrived yesterday and works great. As always, it is a pleasure to do business with such a nice individual as you.
Elisa / Road Runner Book Shop
Thank you so much for the cleaning kit. My Epson printer is now working again. I'm eager to try your cartridges and looking forward to saving much money in the future as I learn how to re-fill my own cartridges. Thank you for your wonderful website and all the useful information.
Anna Zell Lac, Pearl Acupuncture, Sandy, OR
RECIEVED MY CARTRIDGES AND IT WAS ACCEPTED. LOADED TWO OTHERS THAT WENT IN JUST FINE. HAVE PRINTED SEVERAL THINGS AND ALL IS WELL. THANKS.......FROM NOW ON WILL BE USING YOUR SERVICE AND WILL BE TELLING MY FRIENDS ABOUT YOU. I AM PLEASED AS COULD BE. THANKS AGAIN
Love this ink! I am saving a bundle over the cost of the original epson inks. Great quality too! Thanks!
After issues with other brands, this customer almost reluctantly tried ours. She first wrote to say our chip looked like the same bad ones which hadn't worked before and not like the good ones on genuine Epson. I wrote back to say "good" chip and "bad" chips can not be determined by sight. It's the programming which determines if they will work or not. She had nothing to lose by trying since we offered a full money back guarantee.
Thanks, Izzy. After cleaning the head, and checking the nozzles a few times..all of the reusable cartridges work. I just knew the chip that LOOKED like that didn’t work with the old company vs. the ones that looked the other way, did…so thus, my use of “good” and “bad.” I’m delighted these are working though! Thanks for responding so quickly! I’ll certainly be buying more from you in the future!
Jenny Baleme Inspirations
One Log House Manager
I am one of your delighted customers. I am buying a printer for my daughter in Portland, Oregon. Needless to say, I want to buy her a printer that uses ink tanks that you sell.
Keep up the good word -- you're truly a "Goodman." (Sorry, couldn't resist that one. :) )
Hello, I use your reusable cartridges and love them! I've had them for about 2 years.
The purchase of the Epson NX515 and finding CCS has been the BEST combination of printer and ink I’ve ever had. I just installed my last set of CCS cartridge inserts from my original purchase. Thanks for a great product and service! …and yes… Happy New Year!
Travis J Rayner, Mobile, AL
www.enotam.net (My Flying Events/Info Website)
I have just received my first order from you, which included cleaning kits, and reusable ink cartridges for my 2 Epson Stylus CX8400s. The cleaning kit did the trick, and revived my clogged printer, and the inks are printing beautifully.
Thanks for the tips! Just wanted to let you know, I cleaned the cartridge container again, and followed your suggestions with on/off and now it's working again! In the words of Churchill, Never give up...or, I'm not going to let a dumb printer beat me.
I still ordered the Artisan 710. Time to recycle my old 620 or give it to one of my kids. It still scans fine and most folks don't print much anymore anyway. I gave you a guys an attaboy recommendation on fixyourprinter.com
When the time comes, you've got yourself another customer. Hard to find any online vendor who will take time to give a personal response any more. Most appreciated!
Dr. Tom King
Just a line to thank you so much for getting my recent order (ink cartridges) out to me so promptly. Prior to placing my order I'd spoken to you on the phone, and found it a refreshing change to have an informed conversation with someone knowledgeable, who actually cared about customer service. Anyway, I'm thrilled that the ink cartridges work perfectly, as you'd assured me they would, and the print quality is superb. Accordingly I have already highly recommended your company to friends and colleagues. The world would be a much much better place if there were more people like you Izzy!
Your new customer -
John Wicks, The Records
We ordered from you in the past, and I am Very Happy with your service and the ink works perfectly-Merry Christmas !
Love your products! Purchased 2 years ago and am just re-ordering now. (don't print too much) I still have 1 each of spare color tanks, but am on my last Black tank. If Bonus tank could be Black, that would be super! Thanks for your innovative products, it saves me $$$. :-) God Bless, Don Broadway
Thanks, the refillable cartridges are working wonderfully.
Steve Price, Maitland, FL
Thanks Izzy for getting me back to work! I am a small business owner (professional artist) who depends heavily on "printers". My Epson workforce 40 printer used for my office printing, announced over the weekend that it would not work anymore with the recycled cartridges I was using (Not yours). I might add I had been using them for some time now, so I was puzzled to say the least when some messaged "cartridge not recognized".
Then I went looking to find out why and accidentally found CCS on a google search. After reading on your site what Epson does to it's consumers to keep them buying expensive ink, I was incensed. I have a policy of giving 200% customer service in my business. You meet my standards for customer service! You spent time on the phone to explain why the other guys ink cartridges wouldn't work anymore and kindly offered support and help to get me the cartridges you supply that will work. And they did!! I have already reordered. I will be a regular ongoing customer of CCS and will also recommend you to all my friends and family. A big thank you.
I wanted to thank you for your help with my Epson CX 9400Fax. After nothing but trouble previously with this printer and compatible cartridges, your refillables - along with the advice to leave the printer powered on - have so far worked almost flawlessly. Thanks very much for your help and the good value on Epson ink.
I LOVE YOUR PRODUCT AND I WILL PURCHASE MORE AT THE START OF THE NEW YEAR.
REGARDS, DANNY W. LESLIE
Please make all 12 refill tanks black ink. I gulp that color!! These have been working great for me. Thanks for being there.
I have been extremely please with the productivity and reliability of your cartridges - I couldn't get through my colleges classes without you or your cartridge refills!
I received the head cleaner kit and my NX515 printer is now working fine. I only had to purge the black ink. It only took one head cleaning after the 6 hr soaking. Thanks for the fast shipment, I appreciate it!
Thank you so much for all your help here -- ccs-digital is obviously a class act, and I'm so glad I found you. Can't wait to start using the ink -- these Epson printers are really nice to use except for the ink situation. I will definitely recommend ccs-digital to everyone I know.
Looking forward to working with you long term.
Cheers, Dick Goodwin
My order came yesterday, faster than I expected. I put the cartridges in the printer, and it worked perfectly the first time -- no more "cartridge cannot be recognized" errors! The colors look great, the ink cartridges all show 100% full in the printer software, and I'm a very happy customer. Can't wait to install them in the other printer now. Thanks!
Thanks a million! The cleaning fluid worked and now the printer is working fine.
I have recommended my good friend that has an Epson workforce printer (Roman), and he has ordered your refillable cartridges. Keep up the good customer relations and your business should do very well.
I am ordering some more ink tanks for my Epson NX415. 2 orders for the T069nu06R at $15 each. I used the head cleaning kit that I bought from you and my printer is working better than ever. Great products and service.
Howard B Harmon Jr
Please resupply me with T069nu06pk - for WORKFORCE 310. I have nothing but good things to say about your service and your cartridges. Keep up the good work
Thanks, Mike Rice
My Artisan 810 prints exceptional photos. I've been using 3rd party inks since I first bought it and they produce superior output. Incidentally, you might like to know that I showed a couple of examples of pictures printed on the Artisan 810 with the OEM inks and with your inks. In all cases, the people who saw them chose YOUR inks. They thought the colors were slightly richer and the whites whiter. Interesting. I use paper from think4ink.com, which is water impervious. I really like your replacement system and having 3x the ink/cartridge is a real plus. I print with abandon rather than sparingly with the OEM cartridges.
I received the cartridges and I had concerns...I was weary to try them because............I previously purchased a set very much like the ones you sent .....they look identical ..sadly...they were not recognized by my printer..so I took a real close look and they ARE different...the bad ones were 4.1V...yours are 6.v...the pin positions on both are the same....pin locations line up fine with the square chips....so I tried the cartridges and they fired right up......YIPPEEEE.........Obviously you know what you are doing.....you will have my business from now on..................
John W. Franks
Repeat customer - forever! Thanks for doing a great job!
Ordered from you before :-) I appreciate your online store for making Epson ink so affordable and easy to replace!
After helping a customer get their printer to start recognizing cartridges again
Izzy you are a god!!! Your advice worked thanks so much!!! Will definitely be doin business with you again!!
Sent from Joey P.
thanks for sending the cleaning set which I received yesterday. My husband followed your website instructions and "bingo", this morning my printer works perfectly again. The black print-head cleaning did the trick - you are so fantastic. I truly appreciate your incredible knowledge and the awesome follow-up which is so unheard of these days.
Awesome product works great, back for more!!!
I loaded up the cartridges in my Artisan 800 and so far am very impressed. No problem getting them to work at all. The B/W text print quality is at least as good as original Epson stuff as well as the color print quality to paper. What really impressed me were the color photo prints on photo paper, truly excellent. I'm not a pro, but I think the quality is superior to Epson's stuff. Also, the ink seems more resistant to smearing than Epson ink. If these cartridges continue to work as well as they are now, I'll definitely be reordering.
Hello! This payment is for an order of item T079nu07S - set of Epson Stylus Photo 1400 reusable cartridges. I was very happy with the quality of the disposable cartridges I bought a few months ago so I'm pleased to move up a notch!
I want to thank you so much for your excellent customer service. I received my order very quickly – much quicker than I expected it! Any question I had was promptly answered. You went above and beyond to make sure I was a happy customer. Thank you so much!
I just bought from you a couple of weeks ago.
First, let me say "THANKS!" The cartridges are working out great and I LOVE the free ones that you give.
Second, I've been telling friends and family about you and hope that one of them will buy soon so I can get my free cartridge!
I LOVE YOU! Seriously. I have been trying to print a form for school for weeks now but was not able to afford the $80 Cyan, Magenta, and Yellow cartridges for my printer. I have a black one but apparently, I can't print a black/gray document without the CMY. Go figure. A nice way for Epson to ensure we continue to spend absurd amounts of money after we purchase one of their printers. I found your site on Google and I'm so glad I did. I just got my ink today and installed it. I'm thrilled that I can now use my printer and even print color if I want all for a little over the cost of one Epson black ink cartridge. I will absolutely encourage everyone I know to buy from you. I can't fathom why anyone wouldn't.
I recently purchased a set of your reusable cartridges for my Epson printer. I had previously had a problem with another supplier's ink -- my printer would need cleaning about every four pages! Problem gone!
Thanks for a top quality product at a great price.
Izzy - I bought ink cartridges from you a couple years ago and they have worked great. I am ready to reorder more. Do I go through the web site or can we just do this by email again?
Our company, Sire Press, prints on duplicated CDs/DVDs using inkjet printers. We mostly work with musicians, but also do promotional items for businesses, weddings, etc. We've tried using other companies but CCS-Digital is by far the most reliable. You consistently provide us with fast service and the cheapest generic inks around. Drop me a line if you need CD/DVD duplication, silk screening or design services.
http://www.sirepress.com, firstname.lastname@example.org, 267.909.9233
Some time ago I ordered and received cartridges and replacement inner tanks for the four colors needed in my Epson Stylus CX7450 all in one printer. I have been very pleased with this product. My husband had the same printer and had also ordered these ink cartridges. I have the cartridges, so would just need the replacement inner tanks for black, cyan, yellow, and magenta. Would you please let me know if they are still available through you, and costs, etc.?
I received my order promply and paid a very reasonable price. I am a repeat customer and will continue to be.
Repeat customer (4th order). As always, great product & great customer service.
Robert - Videomoments
I will only buy ink from you from now on. Great customer service and speedy service!
Here's a lovely email we received from a customer in Puerto Rico. We used Google to translate so we are including the original just in case the translation isn't perfect.
Estimado Sr. Goodman:
Un apreciado saludo y muchas felicitaciones. Soy una cliente nueva que encontró su página y hice uso de ella inmediatamente, porque estaba cansada de estar comprando tinta desechable para mi printer Epson CX9400fax (todo en uno) a un alto costo. Al ver que usted distribuía tinta reusable y recargable a un costo razonable me lleno de felicidad tanto a mí como a mi bolsillo. Ayer me llego el pedido de los cartuchos reutilizables e inmediatamente lo probé y funciono a la perfección y sinceramente le comento que estoy muy satisfecha de haber invertido en su empresa, dado que su producto es excelentísimo y le digo que desde hoy seré una cliente fiel, no obstante volví a pedir otra orden ayer, pero esta vez pedí cartucho de tinta recargable, ya que este tiene cuatro veces más tinta que el desechable y el reutilizable. Le envió muchas felicitaciones y Éxito por haber cumplido mis expectativa y lo más seguro las de muchos clientes más.
Carmen M. Rivera
Peñuelas, Puerto Rico
Dear Mr. Goodman:
Greetings and many congratulations. I am a new customer who found your page and ordered immediately because I was tired of buying ink for my Epson CX9400fax at high cost. Seeing that you distribute reusable and refillable ink at a reasonable cost brings happiness to me and my pocket. Yesterday my order for reusable cartridges arrived. I immediately tried it and it worked perfectly. I am very pleased to have invested in your company as the product is excellent and I say that from today I will be a loyal customer. I returned to make another order but this time I want refillable cartridges since this has four times the ink of the disposable. I sent many congratulations for having fulfilled my expectations and likely those of many customers.
Carmen M. Rivera
Penuelas, Puerto Rico
I am totally satisfied with your ink cartridges for my Epson printer and need some for my HP Photosmart C4280 All in One. Please suppy specifics. I would like the same as for the Epson.
p.s. You graciously sent me a replacement cartridge for my Epson, if I recall correctly. Your service was great!
Just placed my second order with you (Epson Artisan 50 6 pack). I am still in disbelief at your company. I expect there to be a catch but have found none. Your ink prices are crazy low and work perfectly. I have never had a problem replacing my Epson Cartridges one at a time with your cartridges. I just had to replace two at a time and my print quality fell to pieces. My Epson owner's manual had no advice. Thinking it might be due to replacing 2 cartridges at a time, I visited your website. "Poof," there was my answer (with 3 pages of instructions): Clean the print heads. After doing so, I'm up and running, good as new!
Can't say enough about you!
A Faithful Customer For Life,
It was nice talking with you on the phone. I am impressed with your incredible service - you are fantastic - thank you so much for changing my order to the 11pack.
To Whom It May Concern:
I purchased your Epson Workforce 600 series replacement cartridges. I am very pleased with your product and will definitely be ordering more in the near future!
A few months ago I bought a set of re-usable ink cartridges & inner ink tanks for an Epson Artisan 810. They work wonderfully. I will always buy these from you. They are truly a good deal.
I just received this shipment and I must say that I love the whole idea, as well as the simplicity, and the product works great!
Thank you very much, I love this product!
The ink that I have ordered from you seems to be perfect in every way. The colors in my Photo's are very life like.
Thank you, again
Wow. Thank you for you considerate assistance. I am new to your company and you have shown excellent customer service already. I really appreciate customer service over price, but you have shown me that ccs-digital has both. Your help is greatly appreciated and I will definitely remember you for all of my printer needs. I would like you to get a customer commendation for your efforts in helping a new customer. You have gone above and beyond.
Thank you again
I am shocked! I can't believe that you answered my message so FAST and with so much detail explained so clearly. That's really amazing and so rare these days. Thank you very much.
Thank you for taking the time to explain how the print heads work. I have really liked this printer. It has served me well for several years so it doesn't owe me anything. I'm very grateful to you, also, for suggesting a replacement printer. I had no idea what to get if I had to buy another one. You know where I'll be buying my inkjet cartridges! Thanks again.
P.S. Please show this message to your boss and tell him/her that, thanks to you, I am one VERY pleased CCS-Digital customer.
Good Morning Izzy,
I hope you and your family are well. Some time ago I bought a number of ink cartridges from you during one our emails you recommended a company in the western part of the country for refills and toner ink for my Samsung 2010 printer. Your ink has been working perfectly I am a very happy customer as I had told you I am a small user but you are the only one I will buy from. Please send the information on the toner ink company.
This customer took the time to mail a letter.
Dear Mr. Goodman,
Thank you for great speed and quality. I wish you increased success and prosperity.
Dr. Brett Anderson
I have purchased your reusable cartridges and so far I am very pleased. The cartridges work perfectly. I have replaced all my Epson ink cartridges with your ink and I have even replaced the black CCS cartridge with a replacement ink tank with no issues so far.
I did my first "full" page, and it doesn't look any different the my Hi Definition ink. I printed out a scrapbook page, with photos. The background was slightly different, but the photo's were ok. Very good print. Hope it keeps up, you will have a regular customer.
. I removed the original Epson cartridges and installed all six of the Artisan 50 refillable cartridges I ordered, and they worked immediately. I figured that only made sense as Epsons are so finicky. For your information, I get much better print-outs now than with the original Epson cartridges. Thank you for your prompt responses ( and a great product).
I just wanted to drop a line and say thank you for the great customer service you have provided to me. It is rare to find these days! My orders have all been shipped so quickly that you have exceeded my expectations.
I would also like to thank you for straightening out my "mis-order".
I just want to say thanks much. It isn't very often that a company comes along that is honest offers an outstanding product and does it for an incredible price. Your Company has done just that. I ordered your cartridges for my Epson R260 I received them promptly and installed them. I had absolutely no problem. The printer charged them and was was ready to go. I do a lot of printing both on paper and on cd's and dvd's and am looking forward to using ink that goes a long way just as your Company says it does. Looking forward doing business with you for a long time to come. Again I say thanks you have restored my faith in at least one Company that I can rely on to do what they say.
Sincerely, Bill Brady, Creative Imaginations
thanks so much I am really impressed with the quality of the cartridges and am glad to find something a whole lot less in cost than the Epson brand!!! Keep up the good work!
Just want to report your products, response time, packaging, shipping are awesome. You are extremely professional and quick. I will be taping your enclosed business card to the printer for future orders. Thank You again.
Thank you very much for your cartridges for NX100! They're working fine but only after I changed them all. My name is Ricardo, I am living in Canada, Montreal(Longueuil) and I will advice anyone to buy from you. Once again Thank you! and Keep it like this!
I got my tank order in and wanted to drop a quick line of thanks. I have been grinding on some of my friends to just buy an Epson for which you supply cartridges and make life easy. I had the tanks stacked on the counter and decided to take a shot of them before putting them away. I attached it along with the rights to use it at your will and whim. I printed them up 4 to a page of cheap (XpedX nee Nationwide Papers) photo paper. I hand them out instead of wasting my breath.
|Here's the image and text which was attached:|
This order of ink tanks cost $20.00 less than one set of six Epson cartridges.|
In fact, they hold up to twice the ink of Epson's cartridges.
|In fact they hold TRIPLE the ink of Epson's cartridges - 20 ml vs 7 ml.|
Good news, I did a test print the other day on clear digital transfer and on White opaque transfer paper. Normally when I print on Opaque paper I have to lay down more ink, but with yours I did it in regular mode and it covered the print very well. The regular transfer paper printed color in the design very well and then I washed both of them last night and they look great. The print on white shirts looks good and seems to have softer feel than the regular Epson ink (maybe because it's a dye ink?)
Gary, CSI Chicago www.custom-studios.com
You’re right about being cheaper to buy a new Epson printer (as opposed to buying cartridges for another brand). In fact, I’ve done a spreadsheet (attached, if you’re curious) comparing total cost of ownership of an Epson Stylus NX515 compared to some relatively cheap color laser printers. It turns out that the cost per year for the Epson printer (given some assumptions such as printing 6,000 pages per year) is around one-fourth the cost of the laser printers. This is definitely contrary to everything that I had heard when comparing laser printers to inkjet printers.
The spreadsheet can be downloaded at Printer Cost of Ownership Comparison.
The cartridges I purchased from you work great in my new Epson NX215 - as soon as they arrived I turned in the original epson ones to Staples! I'm happy to no longer be refilling HP carts. and getting ripped off by printer mfgrs.. Thanks!
I was looking over your web site and read that CCS-Digital is a family business. I just wanted to let you know that finally I have found a company that produces a quality product that does what you say it does. The prices are very reasonable and it is obvious that your company is not looking to hurt anyone financially. I'm about to place my second order and am already praying that you never close your doors. Much health and success to the family!
I've been extremely pleased with my first order. I have a new NX515, and didn't miss a beat when installing your cartridges. Can't tell docs and photos from original ink. -c
I love your product!!! Keep up the great work!!!
Just wanted to let you know that I got the ink this morning and my printer is back to work now. Thanks so much for the quick service and the ink as well. It installed without a problem.
Happy new Year
Its New Year's day, 2010, and I am getting a jump start on some of the paperwork involved in running a healthcare center. In an effort to contain some of the ongoing expenses involved in operating our computer systems and printers, I have been on a quest to lower our printer maintenance costs. Several weeks ago I ordered bottles of ink and all of the supplies, including a little gadget to reset the electronics on each cartridge, in an effort to refill the cartridges in one of our many Epson printers. It was an unmitigated disaster. Besides the incredible mess, the leaking cartridges and the risky use of syringes, my printer, which was purchased several months ago was not outsmarted in the least by my efforts. It simply refused to work.
I was ready to give up and purchase "genuine" Epson cartridges, until my assistant looked online and found your company. I spent a considerable amount of time reading your information and looking at your products. The bottom line is that I ordered Epson compatible cartridges and just installed them today. They work like a charm! What an incredible savings of money, the print quality is perfect and the printer accepts them completely. Thank you, you'll have a faithful repeat customer in me and I am sure many of my colleagues will be ready to follow my example.
Thanks again -- Dr. RAC
I want to wish you a Happy and Prosperous New Year.
You have helped me Very Much!!.. Your cartridges worked perfect.. just as you said they would on my Workforce30 and.. The old cartridges I still had for my CX3810 were found to be Not Compatible by the printer (The Cyan went empty) When I replaced it with a compatible from Carrot which I have dealt with for over 5 years, it refused to take it and the printer was "dead in the water". Then I ordered from you and your Cyan compatible worked great and my CX3810 is back in business, just in time because I have a big Real Estate Mailout to do soon. So.. Thanks for all your help.!
9/10! Great product, I'm so glad I stumbled upon your site. I did get one defective ink refill pack though, thus the 9 out of 10.
Of course we will replace the defective one
Thank you for great product. I will definitely order from you again once I am out.
I tested my reusable cartridges today. They work great. Ordering some more black refills. Really outstanding product. Every line I print feels like an 'f-you' to the worst of corporate america. Rarely have I bought a product so gratifying on so many levels.
Thank you SO much for the ink cartridges !!! – you have NO idea how frustrated I have been and disappointed that I bought this Epson printer because of the cost of cartridge replacement and their forcing me to buy ink when I still have black but can’t use it. You just made my day – will definitely buy from you again when I need more. Thanks again!!!
When a customer ordered refills and had never ordered the original reusable cartridges, we e-mailed him to let him know the refills alone would not work. This was his response:
You put out a good product, and this latest follow-up on your part shows concern for your customers. I have bought ink from quite a few online sources over the past years, but I have never received the customer care that you and your company have shown me. Thanks again for everything.
Just wanted to pass on to your company how impressed I was with the efficiency of your site and ordering methods. I also want to tell you that I was referred to your site by a friend, Andy S. He spoke so highly of you that I did not hesitate to order a supply of cartridges for my two new Epsom NX415 units. Thanks to Andy and thanks to your company. It is indeed rare these days to find a site so user friendly who gives the kind of details consumers need to know.
To whom it may concern:
I really appreciate your service, dependable and speedy.
My friend, who introduced your company to me, is satisfied as well.
Just wanted to let you know that I received the cartridges today and they worked perfectly. Thanks for your help and I'll always buy my cartridges from you.
Thanks, Nick B
I have to say I was more than a little skeptical when I ordered the Epson T-0691 combination cartridges from you - to replace "remanufactured/refurbished" cartridges I recently had bought from one of your many competitors who also claimed those cartridges were "just as good or better" than Epson OEM. Well they weren't; not by a long shot. They nearly incapacitated my Workforce 30 (sure, it's a cheap printer but I like it and it works).
But reading through tomes of information on your site (much of it by Izzy, I think) convinced me you knew what you were talking about. I especially liked the tip about keeping the printer on all the time.
So, when your cartridges arrived today, only 2 days after ordering! - it was with some trepidation that I installed the whole set, wondering if I was going to deal my dear printer a fatal blow.
The first test pattern looked good for black (which wasn't printing at all before) but very spotty for C, M and Y. I ran a clean cycle, tried another test pattern and it was worse. I thought I was sunk. But recalling some of Izzy's advice, I printed a color photo from Photoshop, ran two more cleaning cycles and, VOILA, - it printed beautifully.
Thank you for selling a product that actually holds up to its hype. I'm only waiting now to see how the auto chip reset works and how long the inks last. But all in all, I thank you for a great product at a reasonable price and with great shipping time.
just wanted to email you guys to say thanks for having an ink cartridge that will work for the Epson NX115: i tried epson ink along with ink i found on amazon and they did not work; received the ink i ordered from you today and it works perfectly (both the others were not recognized by the printer leading to an error message), i will definitely order more ink from you guys, thanks.
Here's one from Canada which was just too good to leave out. We can't ship to Canada in the priority boxes we use for US shipments since that would cost over $20 a package. We thought about buying regular shipping boxes but we figured sending them in the type of boxes we do (pastry and cereal boxes, etc) would keep Customs from opening them and adding a VAT tax. So far it's been working.
Well I was sceptical that anything would work on my brand new epson workforce. The chipsetter I bought simply caused the printer to find the cartridges incompatible, even though they were low but not out of ink. I was sceptical when your cartridges arrived in a box that once held pastries. I was skeptical to see the black cartridge half the size of the original. But I put all the cartridges in place, happy they fit and after waiting for what seemed like an eternity of the machine saying it was charging ink, it was ready.. I ran off a print of my dog and damn but the quality was factory or better. Love it. You (or you guys) rock. Thank you and will be back for more. Arnie
got the ink carts today...thanks! I put in a black and magenta cart, and they worked perfectly, first time. Printouts with your carts look very good.
i'm thrilled to have a usable printer
This letter arrived by regular mail:
Thanks for your great customer service. Your prices and speed have locked me in as a customer. I read reviews about you online. I'll recommend you to all my friends and family.
I wanted to tell you the new refill tanks are fantastic. They are the best carts I have ever used.
I just wanted to do a follow-up. The new Epson NX515 arrived the same day as the ink cartridges I ordered from you. They installed without any issues and I am satisfied with the print quality. I sincerely appreciated the time and effort on your part in answering my many questions via email…and in a very timely manner. I am looking forward to using the new printer and will be happy to recommend CCS-Digital to our friends and family that use Epson printers…and will recommend an Epson printer should they have a need. However, the Epson printer is contingent upon them purchasing their ink supplies from you!
Thanks again for your excellent customer service and I’ll look forward to placing my next ink order when the time comes.
Received my order today (T069nu09S: 4 reusable cartridges including ink tanks and 5 refill tanks). Wow that was some of the fastest shipping I have ever received!! Great service and the product is wonderful. You have a new customer in me.
We just learned that the husband of one of our long-time customers has been on dialysis for years and is now about to receive his mother's kidney. They are raising money for the medical costs by selling a book of coupons which can be used at many hotels and restaurants. There are local versions of these books for many states. The books are $20 each. For more info visit Jesse Ynda blog.
We offered to donate 5% of any order which says "the Jesse fund" in the comment - 10% if the order is paid via check, money order or paypal bank account where we don't pay the fee. This is the reply we received:
I will put this on my blogspot for sure! You are such a gem to do this! I will also RAVE about you and your service cuz' I love love love my ink from you and working with you is a delight!!!!! Tammie
Danny – My order for the Epson Artisan 800 ink arrived yesterday, just in time for a fairly large print job. I had to change two cartridges before I finished so I used your new ones. Recognized both (after I finally put the right color in the proper slot) and all seems to be great. No differences in print coloring. Further tests will come when I have to used new inserts down the road.
DAN: You may recall our exchange this past Sunday re my Epson NX415 "Cannot recognize ink cartridges" problem. Your reusable cartridges work perfectly!! I am placing an order now for more refills. You see I have become an instant repeat customer!
One for the books - our cartridges work where genuine Epson cartridges don't!
I have an Epson RX680 that would not accept an original Epson Cyan Cartridge and the rest of the cartridges were almost full. I was on support calls with Epson for hours. They sent two more Cyan cartridges which were not recognized either and they finally determined my printer was bad.
I had already stocked up on so many cartridges (at $69 a set), that I needed to buy an Epson printer that took the same cartridges, which I did. To my surprise, the new printer would not accept any of the cartridges from the old printer because they had been previously installed even though some were totally full. The new printer only worked after I put in the brand new cartridges supplied with it.
Out of curiosity, I took all genuine Epson cartridges out of the printer that Epson assured me had a bad circuit board and replaced them with your compatible cartridges. Unbelievably, the “broken” printer now works fine!
I plan to use only your cartridges with both of my printers. I will order the refillable ones next.
Just to let you know, I ordered, received, and installed your cartridges in my workforce 30 and they worked great! I did have to replace all five before they were recognized as legit but I was almost out anyways.
Please do let me know when the refill ink cartridges are available, I really like that idea!
I am more than very pleased with your compatible cartridges on my printer. My dad as well has also been very pleased with your cartridges. The print quality of your compatible cartridges has been excellent and what I am most pleased with other than your cartridges has been your customer service. The service you provide in dealing with your customers and the processing of orders and the delivery of the products ordered has been more than exceptional. You, sir, know the true meaning of customer service and especially thank you for the great service you have provided.
customer ordered the re-usable T069 cartridges
I got the ink cartridges today. I installed the cyan and it worked great! The other ones still have some ink, so I didn’t replace them yet.
Upon receiving an unexpected free cartridge for her repeat order, this customer wrote:
hey thank you so much! i will always order from you as i was pleased with your ink, prices, and your customer service!!
16 black refills. You have a great product. I shall be back for more.
Customer has a Workforce 600
Just as you said, I received them today and they work fine. Everything prints like original. I will be placing another order for the color refills. I have original and your cartridges mixed and no problems so far!! When the printer says you're empty just remove the cartridge check ink level and pop it back in everything resets. Love it!!!
Thanks again, John
The two part cartridges that you send me last time seem to work great on all our printers... We found out that we can actually run our printers with a mix and match from both these units and the Epson originals.
I would like you to know that the Ink is GREAT. Its working better than expected.
I'm a returning, very pleased, customer after following your suggestion to use the reusable cartridges on my epson workforce 500 printer. I just need refills for my printer.
Upon learning that she qualified for all three promotions - double-and-free, repeat customer, and non-credit-card - for three free cartridges, this customer responded:
WOW!! That is fantastic. I so appreciate this!
As always, great doing business with you! I have already sent your website information to three other friends just this morning.
Izzy: I received the cartridges and they work fine with my epson r280 printers. I need 10 refill cartridges of each color (60 total) Just the refill cartridges without the chip. You can charge the order to the same credit card.
Thanks again. J.J.
I want to thank you for the quick shipment of the ink cartridges. The 2 part cartridge worked fine in my Epson CX5000. I will certainly order from you again and recommend you to others.
I'm a relatively new customer, but I must say your service and product is top notch!
Replaced my color cartridges yesterday. They seem to work fine. Were recognized by the printer and the colors seem adequate [never get an exact copy match!!]. At least as good as the real Epson cartridge... So you've now been locked into my address book for next time..... GY
Just wanted to add that your Epson-compatible cartridges have proved to be far superior to the others I've tried.
Dear Mr. Goodman,
I cant thank you enough. I just received our catridges for the nx400 and they work perfectly. I will be buying from you again and all I can say is another victory for the little guy. I will also tell my friends about your store. Take care and happy holidays to you.
Good news! The T069 cartridges work in my Epson Workforce 500 printer.
Best regards, Wayne C.
I am a returning customer. The ones I bought worked great, so I am back to place a much larger order.
M.J. Lumberton, TX
Ink looks great, maybe even sharper than the original Epson suff. Great price & prompt, inexpensive shipping.
I procrastinate for about 6 months wanting to buy your ink cartridges for my Epson R380 printer for half the price . The ink here in St. Louis, Mo cost right at $75.00 at Sam's Club. When I went to your testimonial page I notice someone have the same identical printer as me. That's when I decided to jump in with 2 feet. I have used the ink for about 3 weeks with no problems. Start up was a little bit of small drainage. I was able to solve the problem by adjusting the paper weight. . Now I have no problems at all. I don't see any difference in the ink. Besides I use cheapest paper that I can find and the best paper for pictures. Cartridge works out great for me. Thank You I will be ordering double the next time.
I had to tell you you are my heroes! I have a new Epson printer that didn't work. It would not recognize compatible yellow ink. I am not really computer savvy so I called Epson- they wouldn't help me because I use compatible ink. They sent me a free Epson yellow- I told them not too- I was never going to use their ink. The person that sold me the printer was also no help- I even tried Amazon- they are usually good about honoring things sold on their site. Anyway, I finally (after 2 months of being crazy) I went online looking for info about inks and such, came across your site, and started reading. Nothing seemed to apply- until I read where you got a flashlight and found the fragment on the chip connection. So I looked and- Wala! There was a tiny piece of something there. I got a fine paintbrush and removed it- now my printer finally works! Thank you thank you thank you. I love you guys!!!!
I just wanted to follow up on my order and thank you for shipping the cartridges so promptly. We snapped the chips on to the cartridges for the cx8400, and they installed and were recognized by the printer without a hitch. They're working really well so far!
After trying a number of brands of compatible T078 which didn't work, this customer tried ours because of our money-back guarantee. He emailed this on 8/6/2008:
That is amazing. You got yourself a customer forever!
Thanks for the excellence in all business categories. You are the best.
Alright! I'm telling everyone
Thanks! We Really like the cartridges we got from you recently. MUCH better than any others we've used.
W.H. & M.M....Lake Pansoffkee, FL
Yahoo! They work great! I have been out of printer for a month….thank you for your prompt delivery and great customer communication.
Thanks so much for the info, i just love your site, you guys are the best.
I just installed the new cartridges. We have 100% success. I am happy. Can I fill out one of those vendor feedback forms for you?
Thank you very much for sending this e-mail with special offers. I do wish to continue receiving these offer e-mails.
Having recently received a shipment from you of 4 complete sets, I will not be placing an order at this time but do wish to thank you for the efficient and speedy delivery of the recent shipment as mentioned.
Thank you for your assistance.
Nelly L., Canada
Izzy, thank you for all your assistance in selecting my new Digital Camera.
The Toshiba PDR-4300 camera that I bought from you is terrific! I am very pleased with it as well as the Road Warrior battery external power pack that you recommended. The Toshiba's 4.0 mega pixels produce outstanding JPEG quality pictures and the color is outstanding and crisp. The PC interface, using ACD, is the easiest I have used.
The only two minor complaints I would have are that 1. the battery/secure digital cover seems a bit flimsy. (Fortunately I don't have to open often due to my 128MB card and Road Warrior) and 2. that the camera does not come with a carry case, although I was able to buy quite a nice one at Office Depot for only $7.00. All in all these are minor when compared to the many plusses of the camera itself.
I am so pleased that I have recommended to my neighbor that he consider buying the PDR-4300 (with a 128 MB secure digital memory card) from you and to abandon his plan to buy a Hewlett Packard Camera.
It has been a pleasure working with CCS and I look forward to doing so again.
Tom M., Palm Beach, FL
Izzy, Thanks so much for all your help. I'm really excited and my husband is quite pleased you use the Post Office. He is a letter carrier. Can't wait for the camera to come. It has been a very great pleasure to go through this process with your guidance. I'm hoping to do business with you again in the future.
Thanks again, Gail
Got the package already!!! Thanks. everything is as good or better than expected!!! will do business with you again!!!
Pete C., Plymouth Meeting, PA
As always, fast delivery, a great product and great customer service. I've been a customer for years and expect to remain one for years to come.
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