Shipping RebateDirect Shipping From the Warehouse
Several moths ago we started an experiment for our West Coast customers to have our West Coast distributor ship to them directly. Though they charge us a bit more to do this, it saves on shipping to us and then to the customer and it saves time since they arrive faster. The experiment worked so we are now expanding it to several distributors and warehouses. This is one of the reasons prices have dropped and here is what else it can mean for you:
1. All the items in the order must have the shipping rebate. If some do and some don't, the order won't qualify because we still have to ship all or part of it ourselves. However, if you order more than one item and every item has the rebate, you qualify.
2. Since we have a flat shipping cost per order, the rebate applies to the order - not each item. If you order two or more items with a shipping rebate, you only pay one shipping and get back one rebate, not a rebate per item.
3. There can be no additions or substitutions. These orders are shipping directly from the warehouse, which usually has the packs ready to go. We can not ask them to substitute one color for another or throw in an extra cartridge. If you make such a request, we will have to ship it our ourselves and therefore there will be no rebate.
4. Even before the rebate offer, we often threw in extra cartridges and depending on the size of the order, this can be worth more than the rebate. So if you want the rebate, let us know at the time you place the order. Either enter it in the comment box (for credit card orders) or click the ADD link under Notes to Seller (in paypal) or just send us an email immediately upon placing the order. If we don't get your request, we may add extra bonuses to your order and these will be in place of the rebate.
5.Since we are not shipping out these orders, we need to know they arrived correctly. Occasionally we get a customer emailing us that they just opened an order sent months ago and it was incorrect. It is difficult to try to explain to the warehouse that they have to correct a mistake made months ago. So to claim the rebate, let us know when the order arrived and that it was correct. You will then receive a refund of all or half the shipping (as stated in the item comment).