Information & Instructions

Cartridge photos are a representative sample. There may be variations in design.

Replacing Epson ink cartridges
by Izzy Goodman

You may have to replace all the cartridges the first time
Though most people are able to replace just one empty cartridge, a small number of people have found that mixing Epson and non-Epson cartridges in the same printer may cause it to not recognize the cartridges. Therefore, be prepared to replace ALL your cartridges the first time you switch from Epson to compatibles. If you replace an individual cartridge, you may notice issues with color matching. The black may look grayish or greenish. This is because colors are often blended. Even the black is mixed with a little color to give it a darker look. Mixing Epson pigment-based ink with compatible dye-based ink can cause these issues.

Attach the chip if necessary
Most cartridges come as one connected piece, but a few have the chip packed separately in the box. Make sure the chip is attached to the cartridge.

Remove the rubber if necessary
Some cartridges contain little pieces of rubber in the clips to protect them from breakage during shipping. These pieces must be removed before inserting them in the printer or the cartridge will not seat properly.

Remove the yellow tape or clear plug at the top
The yellow tape (or the clear plastic plug on some refillables) at the top of the cartridge covers an air hole. Air must be able to enter in order for ink to come out the other end. If you forget to remove it or if the tape breaks off and the hole remains covered, no ink will be fed to the printer. After removing the tape it's a good idea to check that the hole is uncovered.

Check the other cartridges
When replacing a cartridge, it's a good idea to check the other cartridges. If one is low on ink, there's a good chance that others are low as well. Every time a cartridge is replaced, the printer does a charging process which uses ink in ALL the cartridges. So if you replaced the black and the blue was low, after the charging process you may be asked to replace the blue. After you do so it goes through another charging process. Now the magenta (which has gone through 2 charges) may be low. To avoid this annoying and ink-wasting process, you may want to check the other cartridges and change all those which are low. Our reusable and refillable cartridges make it easy. The refillable cartridges and the back of the ink tanks are transparent so you can actually see how much ink remains. If there is less than 1/3 tank remaining, we advise you to replace the tank. Remember the chips can get reset to full when a cartridge is replaced, so the printer may believe the cartridge is full when it is actually 1/3 full. It may continue printing after the ink has run out. Printing with an empty cartridge is harmful to the printer. With disposable cartridges you can't see into the cartridge to determine how much ink remains but the chips are not resetable, so the level displayed on the screen should be fairly accurate. I say "fairly accurate" because the printer doesn't really know how much ink remains. It estimates based on the number of pages printed. But not all pages are equal. Because Epson printers err on the side of caution, they often report the cartridge empty when you can still hear ink inside. But on rare occasions, they continue printing after the cartridge has run dry. Since black is used most, keep your eye on the black. Change the colors once for every three or four black replacements.

Seat the cartridges properly
Insert the cartridge until you hear the clip snap into place. Put down the cover lid. If it doesn't fit properly, check that the cartridges are properly seated. Press the button on the printer or click the one on the screen which tells the printer replacement has been completed. If all is well, the charging process will start.

Run the replace procedure from the computer - not the printer
If your printer has a display screen, it will tell you which cartridge needs replacement or which cartridge has an issue. If it doesn't have a screen, the red light can be flashing on the printer and you have no way of knowing what is the problem. If you run the replace procedure from the computer, it will display the cartridges with an X through the one it doesn't like. You can then try to reseat that cartridge or replace it.

If cartridges are not recognized, try turning the printer off for a minute, then on again. You can also remove the cartridges and turn the printer off then on once for each cartridge (4 times for a 4-cartridge printer, etc). This should clear the memory so the next time you insert the cartridges they will work.

If cartridges are still not recognized, email or call us.

If the cartridges are recognized but there is a problem with the print, read our article on solving cartridge problems. has a large list of Refillable Epson Ink Cartridges and Reusable Epson Ink Cartridges, Epson Artisan Ink, Epson Workforce Ink, and Epson Stylus Ink Cartridges.

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