Placing Canadian orders

The Post Office has raised shipping rates to Canada a whopping 250%. We are forced to institute some new policies, particularly for new customers.

On a very rare occasion (perhaps once or twice a year), Canadian credit cards fail to validate. We won't know this until after we run the charge. This means your bank will issue the charge and then, if the card can't be validated, our issuer (Paypal) will decline to accept. The funds might be held by your bank for a few days in in very rare circumstances as much as a month. If you wish to avoid this, make sure you are shipping to the billing address of the card or pay with paypal. You can use your credit card via paypal without opening an account. You can also make a personal paypal payment, which means the funds are coming from your bank account or paypal balance. In that case we can send to any address. We also accept Canadian postal money orders in US funds.

Shipping: The Post Office raised Canadian shipping several times since January 2016. What is strange is that the Post Office site shows rates sometimes double what we actually pay. Because we don't know in advance how much your order weighs, our system automatically adds $15 for airmail (up to about 20 ounces) or $25 for priority shipping, which is up to 4 pounds. Orders weighing up to 20 ounces or less can be shipped airmail first class for $8-$12. Even airmail first class gets tracked. This assumes they will be scanned on the Canadian side, which happens at least 90% of the time. On a smaller order we will endeavor to ship it airmail first class and refund the difference when you confirm receipt of the package. Our experience is that there is little difference in delivery time between first class and priority.

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