Customer Comments About CCS-Digital.com
These are unsolicited emails received from ccs-digital.com customers.
You can also click to see our reviews on Google
01-30-2010
Hello !
Thank you very much for your cartridges for NX100! They're working fine but only after I changed them all. My name is Ricardo, I am living in Canada, Montreal(Longueuil) and I will advice anyone to buy from you. Once again Thank you! and Keep it like this!
01-21-2010
I got my tank order in and wanted to drop a quick line of thanks. I have been grinding on some of my friends to just buy an Epson for which you supply cartridges and make life easy. I had the tanks stacked on the counter and decided to take a shot of them before putting them away. I attached it along with the rights to use it at your will and whim. I printed them up 4 to a page of cheap (XpedX nee Nationwide Papers) photo paper. I hand them out instead of wasting my breath.
Mike
| Here's the image and text which was attached: | |
 |
This order of ink tanks cost $20.00 less than one set of six Epson cartridges. In fact, they hold up to twice the ink of Epson's cartridges. www.ccs-digital.com |
| In fact they hold TRIPLE the ink of Epson's cartridges - 20 ml vs 7 ml. | |
01-21-2010
Good news, I did a test print the other day on clear digital transfer and on White opaque transfer paper. Normally when I print on Opaque paper I have to lay down more ink, but with yours I did it in regular mode and it covered the print very well. The regular transfer paper printed color in the design very well and then I washed both of them last night and they look great. The print on white shirts looks good and seems to have softer feel than the regular Epson ink (maybe because it's a dye ink?)
Gary
01-13-2010
You’re right about being cheaper to buy a new Epson printer (as opposed to buying cartridges for another brand). In fact, I’ve done a spreadsheet (attached, if you’re curious) comparing total cost of ownership of an Epson Stylus NX515 compared to some relatively cheap color laser printers. It turns out that the cost per year for the Epson printer (given some assumptions such as printing 6,000 pages per year) is around one-fourth the cost of the laser printers. This is definitely contrary to everything that I had heard when comparing laser printers to inkjet printers.
Steve A
The spreadsheet can be downloaded at Printer Cost of Ownership Comparison.
01-12-2010
The cartridges I purchased from you work great in my new Epson NX215 - as soon as they arrived I turned in the original epson ones to Staples! I'm happy to no longer be refilling HP carts. and getting ripped off by printer mfgrs.. Thanks!
Jim C
01-11-2010
Hi Izzy,
I was looking over your web site and read that CCS-Digital is a family business. I just wanted to let you know that finally I have found a company that produces a quality product that does what you say it does. The prices are very reasonable and it is obvious that your company is not looking to hurt anyone financially. I'm about to place my second order and am already praying that you never close your doors. Much health and success to the family!
Guy C.
01-09-2010
I've been extremely pleased with my first order. I have a new NX515, and didn't miss a beat when installing your cartridges. Can't tell docs and photos from original ink. -c
01-02-2010
I love your product!!! Keep up the great work!!!
D.B.
01-02-1010
Just wanted to let you know that I got the ink this morning and my printer is back to work now. Thanks so much for the quick service and the ink as well. It installed without a problem.
Happy new Year
Jolene
01-01-2010
Its New Year's day, 2010, and I am getting a jump start on some of the paperwork involved in running a healthcare center. In an effort to contain some of the ongoing expenses involved in operating our computer systems and printers, I have been on a quest to lower our printer maintenance costs. Several weeks ago I ordered bottles of ink and all of the supplies, including a little gadget to reset the electronics on each cartridge, in an effort to refill the cartridges in one of our many Epson printers. It was an unmitigated disaster. Besides the incredible mess, the leaking cartridges and the risky use of syringes, my printer, which was purchased several months ago was not outsmarted in the least by my efforts. It simply refused to work.
I was ready to give up and purchase "genuine" Epson cartridges, until my assistant looked online and found your company. I spent a considerable amount of time reading your information and looking at your products. The bottom line is that I ordered Epson compatible cartridges and just installed them today. They work like a charm! What an incredible savings of money, the print quality is perfect and the printer accepts them completely. Thank you, you'll have a faithful repeat customer in me and I am sure many of my colleagues will be ready to follow my example.
Thanks again -- Dr. RAC
01-01-2010
I want to wish you a Happy and Prosperous New Year.
You have helped me Very Much!!.. Your cartridges worked perfect.. just as you said they would on my Workforce30 and.. The old cartridges I still had for my CX3810 were found to be Not Compatible by the printer (The Cyan went empty) When I replaced it with a compatible from Carrot which I have dealt with for over 5 years, it refused to take it and the printer was "dead in the water". Then I ordered from you and your Cyan compatible worked great and my CX3810 is back in business, just in time because I have a big Real Estate Mailout to do soon.
So.. Thanks for all your help.!
Ed
12-22-2009
9/10! Great product, I'm so glad I stumbled upon your site. I did get
one defective ink refill pack though, thus the 9 out of 10.
A.B.
Of course we will replace the defective one
12-20-2009
Thank you for great product. I will definitely order from you again once I am out.
A.P.N.
12-14-2009
I tested my reusable cartridges today. They work great. Ordering some more black refills. Really outstanding product. Every line I print feels like an 'f-you' to the worst of corporate america. Rarely have I bought a product so gratifying on so many levels.
John G.
12-09-2009
Thank you SO much for the ink cartridges !!! – you have NO idea how frustrated I have been and disappointed that I bought this Epson printer because of the cost of cartridge replacement and their forcing me to buy ink when I still have black but can’t use it. You just made my day – will definitely buy from you again when I need more. Thanks again!!!
DN
12-06-2009
When a customer ordered refills and had never ordered the original reusable cartridges, we e-mailed him to let him know the refills alone would not work. This was his response:
You put out a good product, and this latest follow-up on your part shows concern for your customers. I have bought ink from quite a few online sources over the past years, but I have never received the customer care that you and your company have shown me. Thanks again for everything.
11-28-2009
Just wanted to pass on to your company how impressed I was with the efficiency of your site and ordering methods. I also want to tell you that I was referred to your site by a friend, Andy S. He spoke so highly of you that I did not hesitate to order a supply of cartridges for my two new Epsom NX415 units. Thanks to Andy and thanks to your company. It is indeed rare these days to find a site so user friendly who gives the kind of details consumers need to know.
A.P.
11-19-2009
To whom it may concern:
I really appreciate your service, dependable and speedy.
My friend, who introduced your company to me, is satisfied as well.
Helen
11-18-2009
Hi Izzy,
Just wanted to let you know that I received the cartridges today and they worked perfectly. Thanks for your help and I'll always buy my cartridges from you.
Thanks, Nick B
11-17-2009
I have to say I was more than a little skeptical when I ordered the Epson T-0691 combination cartridges from you - to replace "remanufactured/refurbished" cartridges I recently had bought from one of your many competitors who also claimed those cartridges were "just as good or better" than Epson OEM. Well they weren't; not by a long shot. They nearly incapacitated my Workforce 30 (sure, it's a cheap printer but I like it and it works).
But reading through tomes of information on your site (much of it by Izzy, I think) convinced me you knew what you were talking about. I especially liked the tip about keeping the printer on all the time.
So, when your cartridges arrived today, only 2 days after ordering! - it was with some trepidation that I installed the whole set, wondering if I was going to deal my dear printer a fatal blow.
The first test pattern looked good for black (which wasn't printing at all before) but very spotty for C, M and Y. I ran a clean cycle, tried another test pattern and it was worse. I thought I was sunk. But recalling some of Izzy's advice, I printed a color photo from Photoshop, ran two more cleaning cycles and, VOILA, - it printed beautifully.
Thank you for selling a product that actually holds up to its hype. I'm only waiting now to see how the auto chip reset works and how long the inks last. But all in all, I thank you for a great product at a reasonable price and with great shipping time.
Gary O.
11-16-2009
just wanted to email you guys to say thanks for having an ink cartridge that will work for the Epson NX115: i tried epson ink along with ink i found on amazon and they did not work; received the ink i ordered from you today and it works perfectly (both the others were not recognized by the printer leading to an error message), i will definitely order more ink from you guys, thanks.
KM
11-12/2009
Here's one from Canada which was just too good to leave out. We can't ship to Canada in the priority boxes we use for US shipments since that would cost over $20 a package. We thought about buying regular shipping boxes but we figured sending them in the type of boxes we do (pastry and cereal boxes, etc) would keep Customs from opening them and adding a VAT tax. So far it's been working.
Dear Danny,
Well I was sceptical that anything would work on my brand new epson workforce. The chipsetter I bought simply caused the printer to find the cartridges incompatible, even though they were low but not out of ink. I was sceptical when your cartridges arrived in a box that once held pastries. I was skeptical to see the black cartridge half the size of the original. But I put all the cartridges in place, happy they fit and after waiting for what seemed like an eternity of the machine saying it was charging ink, it was ready.. I ran off a print of my dog and damn but the quality was factory or better. Love it. You (or you guys) rock.
Thank you and will be back for more.
Arnie
10-22-2009
got the ink carts today...thanks! I put in a black and magenta cart, and they worked perfectly, first time. Printouts with your carts look very good.
i'm thrilled to have a usable printer
PJM
10-17-2009
This letter arrived by regular mail:
CCS,
Thanks for your great customer service. Your prices and speed have locked me in as a customer. I read reviews about you online. I'll recommend you to all my friends and family.
Rick
10-12-2009
I wanted to tell you the new refill tanks are fantastic. They are the best carts I have ever used.
M.J.
10-05-2009
Danny,
I just wanted to do a follow-up. The new Epson NX515 arrived the same day as the ink cartridges I ordered from you. They installed without any issues and I am satisfied with the print quality. I sincerely appreciated the time and effort on your part in answering my many questions via email…and in a very timely manner. I am looking forward to using the new printer and will be happy to recommend CCS-Digital to our friends and family that use Epson printers…and will recommend an Epson printer should they have a need. However, the Epson printer is contingent upon them purchasing their ink supplies from you!
Thanks again for your excellent customer service and I’ll look forward to placing my next ink order when the time comes.
Travis
09-22-2009
Received my order today (T069nu09S: 4 reusable cartridges including ink
tanks and 5 refill tanks). Wow that was some of the fastest shipping I
have ever received!! Great service and the product is wonderful. You
have a new customer in me.
Thanks, Rich
09-15-2009
We just learned that the husband of one of our long-time customers has been on dialysis for years and is now about to receive his mother's kidney. They are raising money for the medical costs by selling a book of coupons which can be used at many hotels and restaurants. There are local versions of these books for many states. The books are $20 each. For more info visit Jesse Ynda blog.
We offered to donate 5% of any order which says "the Jesse fund" in the comment - 10% if the order is paid via check, money order or paypal bank account where we don't pay the fee. This is the reply we received:
I will put this on my blogspot for sure! You are such a gem to do this! I will also RAVE about you and your service cuz' I love love love my ink from you and working with you is a delight!!!!! Tammie
09-15-2009
Danny – My order for the Epson Artisan 800 ink arrived yesterday, just in time for a fairly large print job. I had to change two cartridges before I finished so I used your new ones. Recognized both (after I finally put the right color in the proper slot) and all seems to be great. No differences in print coloring. Further tests will come when I have to used new inserts down the road.
Thanks...Bob A
8/20/2009
DAN: You may recall our exchange this past Sunday re my Epson NX415 "Cannot recognize ink cartridges" problem. Your reusable cartridges work perfectly!! I am placing an order now for more refills. You see I have become an instant repeat customer!
Thanks, S.R.P
07-29-2009
One for the books - our cartridges work where genuine Epson cartridges don't!
Hi,
I have an Epson RX680 that would not accept an original Epson Cyan Cartridge and the rest of the cartridges were almost full. I was on support calls with Epson for hours. They sent two more Cyan cartridges which were not recognized either and they finally determined my printer was bad.
I had already stocked up on so many cartridges (at $69 a set), that I needed to buy an Epson printer that took the same cartridges, which I did. To my surprise, the new printer would not accept any of the cartridges from the old printer because they had been previously installed even though some were totally full. The new printer only worked after I put in the brand new cartridges supplied with it.
Out of curiosity, I took all genuine Epson cartridges out of the printer that Epson assured me had a bad circuit board and replaced them with your compatible cartridges. Unbelievably, the “broken” printer now works fine!
I plan to use only your cartridges with both of my printers. I will order the refillable ones next.
J.M.
07-25-2009
Just to let you know, I ordered, received, and installed your cartridges in my workforce 30 and they worked great! I did have to replace all five before they were recognized as legit but I was almost out anyways.
Please do let me know when the refill ink cartridges are available, I really like that idea!
Mike
07-16-2009
I am more than very pleased with your compatible cartridges on my printer. My dad
as well has also been very pleased with your cartridges. The print quality of your
compatible cartridges has been excellent and what I am most pleased with other than
your cartridges has been your customer service. The service you provide in dealing
with your customers and the processing of orders and the delivery of the products
ordered has been more than exceptional. You, sir, know the true meaning of customer
service and especially thank you for the great service you have provided.
D.M.
customer ordered the re-usable T069 cartridges
05-15-2009
Hi Izzy
I got the ink cartridges today. I installed the cyan and it worked great! The other ones still have some ink, so I didn’t replace them yet.
Thanks again!
Rod
04-29-2009
Upon receiving an unexpected free cartridge for her repeat order, this customer wrote:
hey thank you so much! i will always order from you as i was pleased with your ink, prices, and your customer service!!
-jessica
04-27-2009
Izzy,
16 black refills. You have a great product. I shall be back for more.
Joe
04-17-2009
Customer has a Workforce 600
Hi Izzy;
Just as you said, I received them today and they work fine. Everything prints like original. I will be placing another order for the color refills. I have original and your cartridges mixed and no problems so far!! When the printer says you're empty just remove the cartridge check ink level and pop it back in everything resets. Love it!!!
Thanks again, John
04-07-2009
Hey Izzy,
The two part cartridges that you send me last time seem to work great on all our printers... We found out that we can actually run our printers with a mix and match from both these units and the Epson originals.
Frans
03-25-2009
I would like you to know that the Ink is GREAT. Its working better than expected.
Sid
03-12-2009
hi izzy
I'm a returning, very pleased, customer after following your suggestion to use the reusable cartridges on my epson workforce 500 printer. I just need refills for my printer.
regards, ronney
03-01-2009
Upon learning that she qualified for all three promotions - double-and-free, repeat customer, and non-credit-card - for three free cartridges, this customer responded:
WOW!! That is fantastic. I so appreciate this!
As always, great doing business with you! I have already sent your website information to three other friends just this morning.
Janet
02-11-2009
Izzy: I received the cartridges and they work fine with my epson r280 printers. I need 10 refill cartridges of each color (60 total) Just the refill cartridges without the chip. You can charge the order to the same credit card.
Thanks again. J.J.
02-09-2009
I want to thank you for the quick shipment of the ink cartridges. The 2 part cartridge worked fine in my Epson CX5000. I will certainly order from you again and recommend you to others.
Thanks, MJ
02-05-2009
I'm a relatively new customer, but I must say your service and product is top notch!
L.B.
12-19-2008
Replaced my color cartridges yesterday. They seem to work fine. Were recognized by the printer and the colors seem adequate [never get an exact copy match!!]. At least as good as the real Epson cartridge... So you've now been locked into my address book for next time..... GY
12-18-2008
Just wanted to add that your Epson-compatible cartridges have proved to be far superior to the others I've tried.
Ray
12-13-2008
Dear Mr. Goodman,
I cant thank you enough. I just received our catridges for the nx400 and they work perfectly. I will be buying from you again and all I can say is another victory for the little guy. I will also tell my friends about your store. Take care and happy holidays to you.
Yours, Andy
12-10-2008
Hi Izzy:
Good news! The T069 cartridges work in my Epson Workforce 500 printer.
Best regards, Wayne C.
11-25-2008
I am a returning customer. The ones I bought worked great, so I am back to place a much larger order.
M.J. Lumberton, TX
11-16-2008
Ink looks great, maybe even sharper than the original Epson suff. Great price & prompt, inexpensive shipping.
Thanks!
W.L.
10-7-2008
Hi,
I procrastinate for about 6 months wanting to buy your ink cartridges for my Epson R380 printer for half the price . The ink here in St. Louis, Mo cost right at $75.00 at Sam's Club. When I went to your testimonial page I notice someone have the same identical printer as me. That's when I decided to jump in with 2 feet. I have used the ink for about 3 weeks with no problems. Start up was a little bit of small drainage. I was able to solve the problem by adjusting the paper weight. . Now I have no problems at all. I don't see any difference in the ink. Besides I use cheapest paper that I can find and the best paper for pictures. Cartridge works out great for me. Thank You I will be ordering double the next time.
S Sims
Hi-
I had to tell you you are my heroes! I have a new Epson printer that didn't work. It would not recognize compatible yellow ink. I am not really computer savvy so I called Epson- they wouldn't help me because I use compatible ink. They sent me a free Epson yellow- I told them not too- I was never going to use their ink. The person that sold me the printer was also no help- I even tried Amazon- they are usually good about honoring things sold on their site. Anyway, I finally (after 2 months of being crazy) I went online looking for info about inks and such, came across your site, and started reading. Nothing seemed to apply- until I read where you got a flashlight and found the fragment on the chip connection. So I looked and- Wala! There was a tiny piece of something there. I got a fine paintbrush and removed it- now my printer finally works! Thank you thank you thank you. I love you guys!!!!
NS
Hi Izzy,
I just wanted to follow up on my order and thank you for shipping the cartridges so promptly. We snapped the chips on to the cartridges for the cx8400, and they installed and were recognized by the printer without a hitch. They're working really well so far!
Joyce
After trying a number of brands of compatible T078 which didn't work, this customer tried ours because of our money-back guarantee. He emailed this on 8/6/2008:
That is amazing. You got yourself a customer forever!
Thanks for the excellence in all business categories. You are the best.
Alright! I'm telling everyone
-M@X
Thanks! We Really like the cartridges we got from you recently. MUCH better than any others we've used.
W.H. & M.M....Lake Pansoffkee, FL
Yahoo! They work great! I have been out of printer for a month….thank you for your prompt delivery and great customer communication.
J.L.
Thanks so much for the info, i just love your site, you guys are the best.
Thanks again!!
Betty
Izzy,
I just installed the new cartridges. We have 100% success. I am happy. Can I fill out one of those vendor feedback forms for you?
Cathy
Thank you very much for sending this e-mail with special offers. I do wish to continue receiving these offer e-mails.
Having recently received a shipment from you of 4 complete sets, I will not be placing an order at this time but do wish to thank you for the efficient and speedy delivery of the recent shipment as mentioned.
Thank you for your assistance.
Nelly L., Canada
Izzy, thank you for all your assistance in selecting my new Digital Camera.
The Toshiba PDR-4300 camera that I bought from you is terrific! I am very pleased with it as well as the Road Warrior battery external power pack that you recommended. The Toshiba's 4.0 mega pixels produce outstanding JPEG quality pictures and the color is outstanding and crisp. The PC interface, using ACD, is the easiest I have used.
The only two minor complaints I would have are that 1. the battery/secure digital cover seems a bit flimsy. (Fortunately I don't have to open often due to my 128MB card and Road Warrior) and 2. that the camera does not come with a carry case, although I was able to buy quite a nice one at Office Depot for only $7.00. All in all these are minor when compared to the many plusses of the camera itself.
I am so pleased that I have recommended to my neighbor that he consider buying the PDR-4300 (with a 128 MB secure digital memory card) from you and to abandon his plan to buy a Hewlett Packard Camera.
It has been a pleasure working with CCS and I look forward to doing so again.
Tom M., Palm Beach, FL
Izzy, Thanks so much for all your help. I'm really excited and my husband is quite pleased you use the Post Office. He is a letter carrier. Can't wait for the camera to come. It has been a very great pleasure to go through this process with your guidance. I'm hoping to do business with you again in the future.
Thanks again, Gail
Got the package already!!! Thanks. everything is as good or better than expected!!! will do business with you again!!!
Pete C., Plymouth Meeting, PA